A law firm has begun an investigation for a class action lawsuit on Nintendo over Joy-Con drift

new-joy-con-1563458834681.jpg

Joy-Con connectivity issues have plagued Nintendo Switch owners since the launch of the console, more than two years ago. Recently, Joy-Con drift has become a topic of interest once more, due to fans vocally expressing their disappointment. With no real solution in sight, it appears that a law firm is stepping in to see if they can make things happen. The law firm, called Chimicles Schwartz Kriner & Donaldson-Smith LLP, is a three-decade old institution that focuses on class action lawsuits. According to CSK&D, they have begun an investigation into a possible class-action lawsuit against Nintendo for selling faulty Joy-Cons that have phantom input and interfere with gaming.

You can fill out the form in the link below to offer your personal experiences with your Joy-Cons to help give the firm more information to work with. If enough reports come in, then CSK&D will move forward with their lawsuit. Whether this will result in a solution or even make it to court is unclear, but the threat of legal action could perhaps spur Nintendo into coming up with a fix or revision for future Joy-con releases.

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Foxi4

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Just sayin' :)
After all the fake prototypes and various Youtubers shilling the numerous iterations of the device over the years I can't help but be skeptical until this thing is actually on store shelves, if it's ever mass produced to that extent. They've only just switched APU's *again* to a Ryzen, they keep messing with the device.

EDIT: Actually, it seems like they switched APU's last year... God, it's been a while since they started building this thing, I lost track of all the announcements.

Microsoft controllers have the same problem. If you’re lucky enough to not have one drift, one of or both bumpers fall off. Yet no one has sued them.

Sony fixes this issue starting with the ps3. DS dead zone auto adjust every time the console is restarted
I can assure you that the PS3 and PS4 suffer from the same issue, and in addition they also suffer from drift if a resistor on the foil PCB fails. The PlayStation controllers use a resistor as a voltage divider for the shoulder buttons, if it fails, you can experience drift on the stick when pressing them and the reverse, you can experience unintentional button presses when using the stick (at least that's my theory based on the symptoms, they do use the same supply) although this issue is revision-dependent. This particular problem is endemic to the technology used, it's more or less prominent depending on the user, the shape of the assembly and even some factors that are outside of the user's or even Sony's control, like the resin hardness. I can't imagine Xbox One controllers suffering from this problem more than DualShock ones considering the fact that they use the exact same sticks.
 

sawao_yama

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I hope we get a 10€ coupon for the eshop. Not because I don't have issues because I don't treat any device like trash. But because I don't treat any device like hot trash.

Not everybody treats their crap like hot trash. Mine started drifting two months into owning them. How did it start? Mario party. So screw off with your entitled bs.
 

FAST6191

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I am somewhat surprised the nintendo defence force was not out in force on this one.

That said no objections to some company that should know better being taken to task for engineering failures.
 
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MasterZoilus

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ahaha Can't wait for all those fanboys who gotta get that switch lite, to start running into these problems because its the same mechanism in the lite as it is in the regular switch. This is a very common problem.
 

Glyptofane

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Well, I'm still having no problems with my launch day joycons, but the majority of my play time is in docked mode, and I might very well be in the minority. Regardless, I don't expect much to come from this, as the payouts for Nvidia's GTX 970 VRAM fiasco were only about $30 per person. With a product as (relatively) inexpensive as the joycons, people can look forward to maybe a $10 reimbursement, and that's only if the case wins, and only after a couple years.
Same. I almost always use the Pro Controller which has its own issues. We have two sets of joycon with no problems so far, but really they've barely been used. This does seem to be a ridiculously common problem though.
 

Clydefrosch

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ahaha Can't wait for all those fanboys who gotta get that switch lite, to start running into these problems because its the same mechanism in the lite as it is in the regular switch. This is a very common problem.

Actually, that's not really sure yet.
One reason the joycons use this type of stick is cause of the battery taking up very valuable space.

The lite, even if they enlarged the battery, would have more space for a different stick setup
 

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@cucholix @ploggy let's settle this once and for all!
Fuck off, Nintendo, and your cheap-ass sticks!
It's finally time for someone to put them in their place.

How does it feel being sued, huh, Nintendo?
Got a taste of the same medicine that Nintendo loves so much.
Hope they get their asses kicked as karma for what they've done to fan projects and the emulation scene.

"emulation scene", "karma".
you mean you hope they get payback for not making it easy for attic dwellers to illegally play their games and not getting the money they often deserve?
And cheap ass sticks?

It's clear that you're not a Nintendo fan and highly assuming your an edgy xbox/fortnite minor, because so over the top grumpy and lashing out. You don't seem to know that Nintendo has had the best run of controllers (excluding N64) and that they're still a lot better than the clunky bad xbox controllers.
 

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Such drama....

I bought my Switch while traveling in the US two years ago. Last month I sent my Joy-Cons to the Nintendo HQ here in Sweden and got them back after about a week, repaired, and with two small packaged of candy. Oh, and a dust cloth as well. Free of charge, of course. I didn't even mind the wait since I have a pro controller...
 
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MasterZoilus

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Actually, that's not really sure yet.
One reason the joycons use this type of stick is cause of the battery taking up very valuable space.

The lite, even if they enlarged the battery, would have more space for a different stick setup

it is sure...100%. And this lawsuit actually doesn't have anything to do with the drift! its completely misleading buuuuut now that we are on the subject.....

I guarantee any amounts of money that they have NOT changed on the lite version....the dimensions of the thumbsticks look exactly the same, even the height, the top rubber pattern is the same and they're not going to spend $$$ on R&D and production on new thumbstick mechanisms that will cut into the large profits of the lite units. since its the same tech and just a less featured stripped down version of the OG switch. ... so yeah no changes, same thumbsticks/mechanisms, you'll see.
 
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ShadowOne333

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"emulation scene", "karma".
you mean you hope they get payback for not making it easy for attic dwellers to illegally play their games and not getting the money they often deserve?
And cheap ass sticks?

It's clear that you're not a Nintendo fan and highly assuming your an edgy xbox/fortnite minor, because so over the top grumpy and lashing out. You don't seem to know that Nintendo has had the best run of controllers (excluding N64) and that they're still a lot better than the clunky bad xbox controllers.
Quite the opposite, kiddo.

Just because Nintendo's analog sticks have been quite decent since after the N64 doesn't mean that they get a free pass just because of previous console runs.

The fact that they fucked up this badly with the Switch and still haven't addressed the situation is a huge redflag. I don't suport their each and every move like other sheep followers, because boy do they fuck up, a lot more recently.

The analog sticks work like it should...
For a couple months. After that, good luck playing anything that requires precision with it. If that doesn't mean cheap construction and poor design of the sticks, I don't know what will.
 

Foxi4

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Such drama....

I bought my Switch while traveling in the US two years ago. Last month I sent my Joy-Cons to the Nintendo HQ here in Sweden and got them back after about a week, repaired, and with two small packaged of candy. Oh, and a dust cloth as well. Free of charge, of course. I didn't even mind the wait since I have a pro controller...
Are you going to send them to be serviced the same way in 5 years time? 10? They should be a little sturdier than they are. Just because it's a big engineering challenge doesn't mean they shouldn't try.
 
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Waywatcher

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Are you going to send them to be serviced the same way in 5 years time? 10? They should be a little sturdier than they are. Just because it's a big engineering challenge doesn't mean they shouldn't try.

I'll definitely try, but by then I will probably be too busy with the next generation anyway. B-)
 

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what took so long for this to happen? my launch Switch has this issue and Big N tried to cover it up by saying it was a software glitch well 2019 and now everyone is starting to complain, well hopefully they just fix the problem or let's keep the fingers crossed they did with the new Switches that are coming

Launch Switch left Joy-Con drift and thumb stick is defective
2nd pair of Joy-Cons less than 3 months old started drifting

has anyone found a reliable company for replacement parts? or is everyone producing parts with issues
 

Foxi4

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I'll definitely try, but by then I will probably be too busy with the next generation anyway. B-)
Perhaps I'm biased, but I expect my hardware not to break if I look at it funny. There's a lot of technical hurdles for Nintendo here, I outlined them throughout this thread, but they should address the problem. Do I think they did it on purpose as a planned obsolescence failure mode? No, I don't think that's the case. Is it lawsuit-worthy? No, I think Nintendo gave customers good customer service when it comes to faulty Joycons. Can they fix it? Probably - swapping the resin for a harder formula or bending the wiper leads to a less sharp angle should extend the life cycle of the controllers, perhaps significantly. The problem is that the design is fundamentally flawed - there's just not a lot of "meat" there to hold it together, so even if the joycons stop drifting, they will snap soon enough - the price we pay for low profile components nobody asked for.
 
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boomerang42

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They haven't had an analog design so flawed since the N64, but this time the failure happens so much quicker when it goes that it's ridiculous.

I can't see myself ever getting a Switch until they get rid of the drift problem. If they don't ever fix it... I guess I won't ever be getting a Switch. And when Switch first came out I was 100% certain I would be getting one someday.
 

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