Medio Erazer (windows failed to load a recent hardware/software change etc.) need some advice.

leonmagnus99

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Hello guys, this laptop is from my bro and he's messed it up somewhat, i guess. (Medion Erazer)

the thing is, the laptop has 2 drives, an ssd and a hdd.
the ssd has the OS in it , it came with windows 10 when he bought it.

and i am not sure what he did, i believe he just simply uninstalled some program and the next day when he turned his laptop on he got stuck with that error.
and nothing seems to be booting for him , he tried the F8 button to get into advanced boot options /to get into recovery etc.

but no luck, tried DVD (which has win10 os) and he said he can hear the disc spinning but he does not see that option where it says 'press enter to boot from dvd' he keeps getting the windows failed to load.

he tried loading win 10 from USB and still ,the laptop cannot recognize it.
the only thing he can get into is that blue menu , i belive the bios section ?

i hope someone can help me help him with this, thank you!


here is an image of the error
Z5pv2OQ.jpg
 
Last edited by leonmagnus99,

leonmagnus99

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this is informative and could actually fix his problem.

edit: he got advanced boot options now !
i will let him know of the fix from the link.

thank you.

edit: thing is he tried formatting the drive where the OS was installed but he would not get the 'next' highlighted after he formatted that OS drive.
he will take it to some pc technician , i hope he gets it solved.

some laptops are sensitive i think, and i believe the medion is one of them.
 
Last edited by leonmagnus99,

Joom

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This can be easily fixed by temporarily installing the GRUB bootloader, using it to boot Windows, and then using EasyBCD to fix the Windows bootloader. Also, this has nothing to do with the laptop being sensitive. Did your brother try WUBI (the Windows Ubuntu installer that installs Ubuntu within Windows) or did he try messing around with dual booting? Another scenario is that his SSD is failing, which they tend to do fairly quickly when cheaply manufactured.
 
Last edited by Joom,

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