Hacking focalprice.com

dice

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I've used them only once (ordered some cheap crap to test their reliability) and I recieved the items within 2 weeks of ordering (just before christmas which is pretty good). I'd consider them next time with something alittle bit more expensive maybe.
 

ShAdOwFuRi

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My order was shipped 2 days from the order time, so that's pretty good I guess, still waiting for it to get here, but that shouldn't be too long seeing as though hong kong to Australia is pretty quick.

In my opinion, this processing time is somewhat better than DX, with DX despite the 'in stock - ships in 1-3 days', my order stays in 'expedited order received - in stock' for like 5 days...

Customer support is not that great, but if you can get into contact with the guy on live support its pretty good!
 

ShAdOwFuRi

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I presume shipping from focalprice would be the same as Dealextreme and other suppliers from hongkong.

I would suggest against double posting next time as you might get warned, use the edit button to add more to your post next time =P
 

mhkwong

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PharaohsVizier said:
It's alright, kinda like DX in terms of shipping, a bit more unpredictable imo. I've had to wait as long as 2 months for a package while one time it shipped in a week. Generally about 2-3 weeks, a bit slower than DX. Their staff also seems a bit shadier, learns to word things in a way to avoid saying that they are selling fakes and stuff. Their support is absolute crap, but asides from that, you will get what you ordered. Not sure about refunds though.

some bits of what PharaohsVizier said was is true..... here is my experience.

i ordered from them once.... i didnt opt of the registered post the first time. waited like over 1month for the item and still didnt get it. couldnt file a dispute on paypal because it was over the grace period. but i managed to get hold of the support staff. they send me the item again without charge and with registered post. the item came within 1 week, the bonus is that the first item (that thought was lost in post came too) i ended up having 2 of the same items. (i know they didnt post 2 to me at the same time because of the timestamp on the package) so hush hush! =D

what i brought was a r4. (yes its old. but its cheap and i want to test their service and i wanted a spare replacement along wif my collection)

both r4 that came, was real. i asked them before buying it, and they didnt lie to be about it, unlike most sites.

about the staff being shadier? im not sure about that... they seems ok. the support is great, quick responce unlike DX (dx tickets sometimes take up to 3-4 days to be solved) but with focalprice... u do have to know wot their working hours is tho. they opperate in Hong Kong. so u have to work out when they actually start work (around 10-11am GMT+8)

refunds? hmmm i have to try that one first.
 

wchill

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Their deals are good.
I can agree with the unpredictable shipping here. It's taken anywhere from 5 days (rare) to 3 weeks for me.
I would highly suggest not buying the games on there, but flashcards seem to be okay. Haven't bought one yet but I will soon.
 

mhkwong

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PharaohsVizier said:
When I asked them whether one of their R4's were real for the instant messaging they kept dodging the question, which is why I felt that they were shady. I don't mean they are shady from not sending you stuff, but I think they are deliberately trying to sell some of their fake items as real ones. Just searching up their forum you can see what I mean:

Boullard: Hello, Does anyone know if this game genuine or is it a (bad) copy ? Thanks for your answer !
Dylan: It will work as a real one

Pretty shifty. I asked them about the games too, and again they dodged the question and obviously I made it more clear. And in the end after making it as clear as possible they still couldn't give me an answer, they just said that they didn't know.

Now maybe they really don't know and they dodge the question so they don't provide wrong info. I'm not saying I wouldn't recommend the site, I buy from them from time to time, but something about them makes me uncomfortable. I certainly wouldn't purchase expensive items from them. But some of their deals are pretty good.
smile.gif

haha.... yeh i just tested them. asked them about acekard 2. they answer some.... but they dodge the question asking them if they are fake or not and if it has black pcb or blue pcb board. they dodge it by saying. our staff at the warehouse is not in at the moment. come back an hour later... an hour later... they will either answer me saying... they are still not in yet. or the online chat is disconnected.

haha. i know what u mean about the games. personally i wont buy the games from them, since i been to Hong Kong and China. especially China, i see a lot of those fake nds games. the colour of the picture on the box/cart is faded. and the shell is badly made and without the serial number at the back. i wont recommend them for buying expensive stuff there too... but some of their stuff can match wif DX prices. which is great.
 

kenman1

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mhkwong said:
PharaohsVizier said:
When I asked them whether one of their R4's were real for the instant messaging they kept dodging the question, which is why I felt that they were shady. I don't mean they are shady from not sending you stuff, but I think they are deliberately trying to sell some of their fake items as real ones. Just searching up their forum you can see what I mean:

Boullard: Hello, Does anyone know if this game genuine or is it a (bad) copy ? Thanks for your answer !
Dylan: It will work as a real one

Pretty shifty. I asked them about the games too, and again they dodged the question and obviously I made it more clear. And in the end after making it as clear as possible they still couldn't give me an answer, they just said that they didn't know.

Now maybe they really don't know and they dodge the question so they don't provide wrong info. I'm not saying I wouldn't recommend the site, I buy from them from time to time, but something about them makes me uncomfortable. I certainly wouldn't purchase expensive items from them. But some of their deals are pretty good.
smile.gif

haha.... yeh i just tested them. asked them about acekard 2. they answer some.... but they dodge the question asking them if they are fake or not and if it has black pcb or blue pcb board. they dodge it by saying. our staff at the warehouse is not in at the moment. come back an hour later... an hour later... they will either answer me saying... they are still not in yet. or the online chat is disconnected.

haha. i know what u mean about the games. personally i wont buy the games from them, since i been to Hong Kong and China. especially China, i see a lot of those fake nds games. the colour of the picture on the box/cart is faded. and the shell is badly made and without the serial number at the back. i wont recommend them for buying expensive stuff there too... but some of their stuff can match wif DX prices. which is great.

i just ask them about there pcb board they say get back to them a hour later and there live help is ok nice.


I just order from them on 1/9/09 when will they finsh there processing state it been like that for 2 days
tongue.gif
 

kenman1

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PharaohsVizier said:
Well I recently tried live help again, they are pretty nice if they aren't really dodging anything. I asked them if they could check if a pair of headphones have J or Y cords on them, and they said they'd check ASAP. Next morning I got an email from them.
smile.gif

ohmy.gif
No fair I sent them a email and they never reply also how long do it take for them to finsh there prossecing part and move to shipping
 

kenman1

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PharaohsVizier said:
Not sure what you ordered, but this processing stage is generally about stock, not really about the time it takes. And they probably take weekends off, so ordering it Friday, you might get it shipped soon.


I order a acekard 2 don't know if it a 2.1 and a 4GB Genuine Transcend MicroSDHC Class6 TF Card
 

ShAdOwFuRi

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I can tell you now they're about the same speed as Dealextreme, maybe processing is 1-2 days quicker, but it's basically the same.
 

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