Hardware How many of you are having issues with your joycons?

[Chevanton1984]

Don't go to the place you bought it. Call up Nintendo Support and get them repaired under warranty (for free). Those problems should definitley be covered, unless you have been dropping your Switch from like thousands of feet.

Quite near to throw it away
Thank you for the suggestion

 

[Ritsuki]

Can't find myself with this yet.
Though I DO know that the range between console and controller is rubbish, I wouldn't call them 'The most unreliable'.
I drift a lot in mario kart. here, I noticed that with a greater distance, the console sort of thinks I'm still pressing the shoulder button, while I'm not.

That being said, for the audience they're trying to reach, it IS quite the unreliable controller...

I have the exact same same problem in MK, that or it won't take the joystick input into account. Did you find the source and a solution to this problem ?

 

[Taffy]

They never stay attached, the pin-rachet-catch-release things have eroded and the joycons can just slide off. They don't *fall* off, but holding the console while jumping up and down will make it fall. The release buttons are useless.

Because of this, the joycons *do not stay connected* in handheld mode. As in, They're physically attached BUT the slightes jar will cut the communication between the console and joycins and you drive off a cliff.

I dont have money for new ones. Yet.

 

[Deleted User]

Only issue I had is stick drift, which is fixed now. And oddly, my left and right joycons on occasion refusing to charge while connected to the system.

 

[Harampapi]

hi can someone help me out. well just yesterday my switch was working fine in handheld mode. Next day i try to play in handheld mode it doesn’t recognize my right joycon i tried disconnecting the controllers from the settings and connecting them but it doesnt work as it only recognizes it in detached mode. The left joycon works fine. When i slide the right joycon in the switch it makes the snap sound everytime but still doesnt work. I looked at the connecter pins but they look fine. Can someone help me out with this please ? Is it the switch or the joycon ?

 

[nando]

non, but i don't use them. they are pretty uncomfortable.

 

[kumikochan]

REALLY? But on the Nintendo site says 1... But i can send it now with NSPs ecc...

European law says it's 2 years minimum so that's what the shop has to give you

 

[Retroarcade2003]

European law says it's 2 years minimum so that's what the shop has to give you

Yes but if i send my switch to Nintendo probably they will change it with a patched one...
I'll try to send only the joycon

 

[kumikochan]

Yes but if i send my switch to Nintendo probably they will change it with a patched one...
I'll try to send only the joycon

Go to the shop you bought it from and give it to them. By european law the seller has to provide you 2 years. So give the joycon to them

 

[Retroarcade2003]

Go to the shop you bought it from and give it to them. By european law the seller has to provide you 2 years. So give the joycon to them

Ok i'll try, thanks

 

[YetoJesse]

I have the exact same same problem in MK, that or it won't take the joystick input into account. Did you find the source and a solution to this problem ?

Well..
To be honest, I just lean forward...
take the controllers closer to the switch and that seems to fix it for me.

 

[QRC]

joycons updated from system menu? stock firmware loses connection on the right con

 

[cYcLoNe_AUT]

Go to the shop you bought it from and give it to them. By european law the seller has to provide you 2 years. So give the joycon to them

I have to say that this is not correct. The warranty, which is non-obligatory from the manufacturer is in Nintendo's case 12 months. You can read this on Nintendos website. Unfortunately I can't post links. But there's a pdf with the warranty information in different languages.

What you mean is the statutory right from the consumer protection legislation in the EU. The right says that if a product has a failure at the time of purchase, then its the manufacturer's duty to fix it. This right is valid for 24 months.
So if your joycon worked at time of purchase and it's broken 15 months later, you're out of luck because it worked at purchase date.

I hope it's understandable what I wrote. I'm usually writing in german.

 

[kumikochan]

I have to say that this is not correct. The warranty, which is non-obligatory from the manufacturer is in Nintendo's case 12 months. You can read this on Nintendos website. Unfortunately I can't post links. But there's a pdf with the warranty information in different languages.

What you mean is the statutory right from the consumer protection legislation in the EU. The right says that if a product has a failure at the time of purchase, then its the manufacturer's duty to fix it. This right is valid for 24 months.
So if your joycon worked at time of purchase and it's broken 15 months later, you're out of luck because it worked at purchase date.

I hope it's understandable what I wrote. I'm usually writing in german.

Not true, i brought in countless of controllers in to the shop and always gotnew ones

 

[phreaksho]

Yup. A couple months of play, no matter how light I am on the sticks. Usually up and down are affected with both joycons. After a while, the triggers too. Reminds me of the 64 days

 

[m_babble]

Sometimes the right one has a slight delay syncing when I first wake the system up, but other than that they're fine.

 

[cYcLoNe_AUT]

Not true, i brought in countless of controllers in to the shop and always gotnew ones

Thats different. The shop is not Nintendo or is it? If the shop does this it was their decision. Not Nintendo's.
Trust me. I work in sales for many years now. I know what I'm talking about.

 

[Reecey]

joycons updated from system menu? stock firmware loses connection on the right con

There must be an issue I have just updated mine and the right joycon not detecting connected either. I wander if it’s an update fault by Nintendo?

Edit: how odd for some reason it seems to be ok now!

 

[Dennieh]

Sometimes mine just randomly disconnect although there attached on the console...

 

[BryanNigson]

Got the joycon L disconnect/desync issue when I got my Switch last April. It would miss inputs and entirely disconnect sometimes. It would be nearly unplayable when not in handheld. I got to return it to Nintendo, they actually replaced with a new one instead of fixing it. Seemed to work fine but then it turned it has the same damn issue. I opened it and put conductive foam, does nothing. The R joycon works perfectly and always has.