On the WiiU you sorta had a PM service but only if you used the shitty Miiverse app to communicate, now, on the Switch you have absolutely none. It doesn't make sense for the Switch to not have a private messaging service for the gamers to chat. I know some here will probably say "Just use a phone/email to contact" that's not the point. This is something that we could do on 360/PS3 and yet on the Switch we can't. This feels like an essential feature that the Switch should have but doesn't.