1. We will update FREE SHIPPING to the Flat rate one- these orders will be provided tracking number after delivered. Normally it will take you about 10-20 business days to receive it after our delivery. As Christmas Day is coming near, there may be a little delay for the shipping. We suggest you wait patiently. Kindly get back to us if you need any help.
I'm afraid there must have been some mis-communication. This product was supposed to be delivered the end of September. We are now approaching the end of November. And, if I understand this right I will see the item in about two, to three weeks? I shudder to think what "FREE SHIPPING" consisted of, in terms of delivery time.
When I said you should provide free shipping for orders I didn't mean a two-three week turn-around. All orders should be sent out via the service that will have this to your customer base by the end of the month. In other words, one week. We are not new customers, I payed for multiple units back through the end of August. I believe in this product, and have been looking forward to it ever since.
Believe me, I wouldn't be even raising a single issue if this was still October even. However, I payed over seventy dollars a piece for this product that could of gone to something else for one of the greatest video game release seasons in history. I hope you see my point. I would like to see these delivered in one week.
*in the voice of Bane*
Once they are on my doorstep, then you have my permission to ship to new customers however you would like.
I'm afraid there must have been some mis-communication. This product was supposed to be delivered the end of September. We are now approaching the end of November. And, if I understand this right I will see the item in about two, to three weeks? I shudder to think what "FREE SHIPPING" consisted of, in terms of delivery time.
When I said you should provide free shipping for orders I didn't mean a two-three week turn-around. All orders should be sent out via the service that will have this to your customer base by the end of the month. In other words, one week. We are not new customers, I payed for multiple units back through the end of August. I believe in this product, and have been looking forward to it ever since.
Believe me, I wouldn't be even raising a single issue if this was still October even. However, I payed over seventy dollars a piece for this product that could of gone to something else for one of the greatest video game release seasons in history. I hope you see my point. I would like to see these delivered in one week.
*in the voice of Bane*
Once they are on my doorstep, then you have my permission to ship to new customers however you would like.