I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?

Discussion in 'Online Stores and Purchases' started by nickds25, Jun 16, 2018.

  1. nickds25
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    nickds25 Member

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    May 3, 2017
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    Two days ago I ordered a license key for SX OS from Axiogame.com and two days later my order is still being processed. I haven't been debited any money from my card and I know that my payment method supports international transactions so it's not a matter of my card being declined.

    Does anyone have any experience shopping with them in the past? The only thing I can think of is that the order will remain processing until the 17th-20th when they actually start to ship, but that's just a suspicion I had.

    Anyone who can clear this up, I'd be very grateful.
     
  2. McWhiters9511

    McWhiters9511 GBAtemp Maniac

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    does it say the item it being processed or the payment or just not specified. and if their busy then it could take a while. its not gonna be alike amazon and process super fast.
     
  3. nickds25
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    nickds25 Member

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    May 3, 2017
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    Thanks for the fast reply! The order page claims it's being processed and I did receive a receipt. I actually thought that the process would be faster because I assumed it would just be handled automatically by their computer system. Shows what I know, I don't shop online much. :unsure:
     
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  4. McWhiters9511

    McWhiters9511 GBAtemp Maniac

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    ah thats alright. if you received a receipt then im guessing the payment was processed, now its saying the item is being processed.
     
  5. nickds25
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    nickds25 Member

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    The problem is, I haven't been charged any money yet, two days later.
     
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  6. McWhiters9511

    McWhiters9511 GBAtemp Maniac

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    oh ok that is a bit strange. try shooting an email. can't hurt. i hope it all goes well.
     
  7. nickds25
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    nickds25 Member

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    Will do, thanks.
     
  8. gaga941021

    gaga941021 GBAtemp Regular

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    It took my bank account 4 days to 'lose' the money, so you should be fine. They are kind of slow.
    They also said that we should expect the first OS deliveries on the 20th.
     
  9. psychoacer

    psychoacer Newbie

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    Jun 16, 2018
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    Most places wont charge until it has shipped or close to it. So yeah if you have a receipt then you're fine.
     
  10. mikejackychan

    mikejackychan Newbie

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    Mar 26, 2015
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    order my on the 9th and order confirmation got on the 10th. Yesterday got night (GMT+8) got a email saying "Your Order is Complete". Not sure does it mean my order have been send for delivery but i hope that the case. Finger crossed
     
  11. gaga941021

    gaga941021 GBAtemp Regular

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    That means that you will get the product once it arrives. Nothing more.
     
  12. mikejackychan

    mikejackychan Newbie

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    It will be nice if this week. My country is in the Asia region. I more worry my country postal offices as currently is holiday season for many
     
  13. Sidjenkins

    Sidjenkins Newbie

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    Are you by any chance in Malaysia lol ?
     
  14. mikejackychan

    mikejackychan Newbie

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    yup
     
  15. ahamza61

    ahamza61 GBAtemp Regular

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    I bought from them on 5th June and paid on 6th but it still says "processing". I emailed them about that, will share their answer.
     
  16. Shadow_man7

    Shadow_man7 Advanced Member

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    Feb 2, 2016
    Poland
    I ordered SX OS on Tuesday, and I was charged few hours later (I got an mail from their payment processing partner I think?). My bank actually blocked my card after that payment. I called my bank to let them know that my card wasn't stolen, transaction went well from my bank side, but on their site my order still is hanging as "processing" I sent them mail about that an hour ago.
     
    Last edited by Shadow_man7, Jun 16, 2018
  17. mikejackychan

    mikejackychan Newbie

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    Mar 26, 2015
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    I forgot to make an account when i purchase my SX Pro, so no way to really track it. Only update was yesterday from them at 11pm (GMT+8) stating "Your Order is Complete". Did any of you get that email?
     
  18. Sidjenkins

    Sidjenkins Newbie

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    May 31, 2018
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    Nice , I'm malaysian too. Placed my order through 3dsflashcard on 31st may. I hope can get it by next week.

    Let's be the first one to get it here and troll those malaysian nintendo fb group wankers.
     
  19. NeoSlyde

    NeoSlyde Let us start the game

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    Mar 6, 2015
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    Yeah me too Processing state while I got charged
    I think it’s normal
    Everyone have this state, I guess it will change to shipped when they will send it
     
  20. Kafluke

    Kafluke GBAtemp Guru

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    May 6, 2006
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    I ordered mine early from axiogames and if I remember it took a couple of days to fully process. It's probably gonna take a bit longer for you since you waited till the last minute to order
     
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