I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?

nickds25

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Two days ago I ordered a license key for SX OS from Axiogame.com and two days later my order is still being processed. I haven't been debited any money from my card and I know that my payment method supports international transactions so it's not a matter of my card being declined.

Does anyone have any experience shopping with them in the past? The only thing I can think of is that the order will remain processing until the 17th-20th when they actually start to ship, but that's just a suspicion I had.

Anyone who can clear this up, I'd be very grateful.
 
McWhiters9511

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nickds25 said:
Two days ago I ordered a license key for SX OS from Axiogame.com and two days later my order is still being processed. I haven't been debited any money from my card and I know that my payment method supports international transactions so it's not a matter of my card being declined.

Does anyone have any experience shopping with them in the past? The only thing I can think of is that the order will remain processing until the 17th-20th when they actually start to ship, but that's just a suspicion I had.

Anyone who can clear this up, I'd be very grateful.
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does it say the item it being processed or the payment or just not specified. and if their busy then it could take a while. its not gonna be alike amazon and process super fast.
 
nickds25

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Thanks for the fast reply! The order page claims it's being processed and I did receive a receipt. I actually thought that the process would be faster because I assumed it would just be handled automatically by their computer system. Shows what I know, I don't shop online much. :unsure:
 
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McWhiters9511

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nickds25 said:
Thanks for the fast reply! The order page claims it's being processed and I did receive a receipt. I actually thought that the process would be faster because I assumed it would just be handled automatically by their computer system. Shows what I know, I don't shop online much. :unsure:
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ah thats alright. if you received a receipt then im guessing the payment was processed, now its saying the item is being processed.
 
gaga941021

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It took my bank account 4 days to 'lose' the money, so you should be fine. They are kind of slow.
They also said that we should expect the first OS deliveries on the 20th.
 
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order my on the 9th and order confirmation got on the 10th. Yesterday got night (GMT+8) got a email saying "Your Order is Complete". Not sure does it mean my order have been send for delivery but i hope that the case. Finger crossed
 
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mikejackychan said:
order my on the 9th and order confirmation got on the 10th. Yesterday got night (GMT+8) got a email saying "Your Order is Complete". Not sure does it mean my order have been send for delivery but i hope that the case. Finger crossed
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That means that you will get the product once it arrives. Nothing more.
 
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It will be nice if this week. My country is in the Asia region. I more worry my country postal offices as currently is holiday season for many
 
methamz

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I bought from them on 5th June and paid on 6th but it still says "processing". I emailed them about that, will share their answer.
 
Shadow_man7

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nickds25 said:
Two days ago I ordered a license key for SX OS from Axiogame.com and two days later my order is still being processed. I haven't been debited any money from my card and I know that my payment method supports international transactions so it's not a matter of my card being declined.

Does anyone have any experience shopping with them in the past? The only thing I can think of is that the order will remain processing until the 17th-20th when they actually start to ship, but that's just a suspicion I had.

Anyone who can clear this up, I'd be very grateful.
Click to expand...
I ordered SX OS on Tuesday, and I was charged few hours later (I got an mail from their payment processing partner I think?). My bank actually blocked my card after that payment. I called my bank to let them know that my card wasn't stolen, transaction went well from my bank side, but on their site my order still is hanging as "processing" I sent them mail about that an hour ago.
 
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mikejackychan

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I forgot to make an account when i purchase my SX Pro, so no way to really track it. Only update was yesterday from them at 11pm (GMT+8) stating "Your Order is Complete". Did any of you get that email?
 
NeoSlyde

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Yeah me too Processing state while I got charged
I think it’s normal
Everyone have this state, I guess it will change to shipped when they will send it
 
Kafluke

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I ordered mine early from axiogames and if I remember it took a couple of days to fully process. It's probably gonna take a bit longer for you since you waited till the last minute to order
 

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