Hello. I recieved my CycloDS in November. To make a long story short, after attempting to start the CycloDS a number of times, I figured it was broken, since it didnt detect the mini SD card. After switching mini SD cards with no results, I peeked inside (without opening it of course), curious to see if the problem was visible, and it was! Apparently, in its travels to me, or perhaps before it was even sent out, the inside of the CycloDS was damaged. The metal prongs on the inside that are supposed to be touched by the mini SD broken/bent. Now, onto the real issue. I've been trying to contact the seller for quite some time now, and to no avail. I've tried calling the number on the website and sending e-mails for the past 6 months, even posting the problem at the CycloDs forum . Can someone please give me a different means of contact, or perhaps tell me a way I can get reimbursed/ switched or even a way to try and fix it myself? Thank you kindly.