Hardware Laptop doesn't turn on

thehatergator · Jan 1, 2020

Hello I'm having a issue with my HP laptop
I try to turn it on and it beeps and the cap lock flickers but the screen won't turn on it just stays black can someone help me?

Deleted User · Jan 1, 2020

thehatergator said:
Hello I'm having a issue with my HP laptop
I try to turn it on and it beeps and the cap lock flickers but the screen won't turn on it just stays black can someone help me?

Try this Click Me!

HideoKojima · Jan 2, 2020

Use an external monitor either using a HDMI cable or VGA if u get an image on the monitor then you'd know it's a screen issue. Report back after tying this for more advice .

Alexander1970 · Jan 2, 2020

thehatergator said:
Hello I'm having a issue with my HP laptop
I try to turn it on and it beeps and the cap lock flickers but the screen won't turn on it just stays black can someone help me?

Hello.

Have you maybe tried to unplug the Power Supply and remove the Battery for a few Minutes please ?

Thank you.

Originality · Jan 3, 2020

The beeping or blinking lights could be a BIOS error code. I fixed a HP laptop a couple weeks ago that was indicating a RAM fault. Moved the RAM stick from one slot to the other, and it worked.

If you google the model of your laptop and either beep codes or LED codes, it will likely help you narrow down the issue.

George35000vr · Jan 3, 2020

thehatergator said:
Hello I'm having a issue with my HP laptop
I try to turn it on and it beeps and the cap lock flickers but the screen won't turn on it just stays black can someone help me?

This indicates RAM issue.Try cleaning then re-seating the ram sticks.

thehatergator · Jan 4, 2020

George35000vr said:
This indicates RAM issue.Try cleaning then re-seating the ram sticks.

What do I clean my ram sticks with?

JuanMena · Jan 4, 2020

thehatergator said:
What do I clean my ram sticks with?

Have you tried turning it off and on?

Just kidding...
You can clean your RAM with an eraser. Not kidding this time.

thehatergator · Jan 4, 2020

Ok I cleaned it with a eraser and the screen is still not turning on I'm going to search up my model

tech3475 · Jan 4, 2020

What are the beeps?

These can be an indicator for the problem, for example, is it 4 short beeps or 1 short 1 long.

thehatergator · Jan 4, 2020

I have three long beeps and two short beeps

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tech3475 said:
What are the beeps?

These can be an indicator for the problem, for example, is it 4 short beeps or 1 short 1 long.

What does that mean?

izy · Jan 4, 2020

yup defo ram issue. try removing 1 stick of ram and turning it on.
then swap them round if it persists.

then repeat for other slot

cause either your ram is faulty or the slot is

tech3475 · Jan 4, 2020

thehatergator said:
I have three long beeps and two short beeps

Looking it up, it does seem to be a RAM issue.

If you have two sticks, try just 1 stick, swapping if it doesn't work.

thehatergator · Jan 4, 2020

Ok I swapped both around and I used one ram for both slots I give up ;(

thehatergator · Jan 4, 2020

Wait I realized that one of the ram's backside doesn't have any black chips is that normal?

Originality · Jan 11, 2020

Having chips on only one side is optional. This is often done by MFRs to save costs on production.

As the others have said, 3 long and 2 short is HP's beep code for RAM fault detected. Since you said you've tried both RAM sticks in both slots (assuming you've been sensible in trying all 4 combinations to rule out both the RAM and the slots), the next thing you can try doing is buying new RAM sticks to put in.

Assuming that you've got an older laptop with DDR3 RAM, you can get a replacement 4GB RAM kit for £15-20 and 8GB for £30-35, so it's fairly cheap. Just make sure that the replacement you get has the same specs as your existing RAM (e.g. speed, voltage).

Hardware Laptop doesn't turn on

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