1. thehatergator

    OP thehatergator GBAtemp Regular
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    Hello I'm having a issue with my HP laptop
    I try to turn it on and it beeps and the cap lock flickers but the screen won't turn on it just stays black can someone help me?
     
    alexander1970 likes this.
  2. RyuShinobi500

    RyuShinobi500 C0D3 N1Nj4
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    Try this Click Me!
     
    Last edited: Jan 1, 2020
  3. Shalashaska98

    Shalashaska98 GBAtemp Fan
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    Use an external monitor either using a HDMI cable or VGA if u get an image on the monitor then you'd know it's a screen issue. Report back after tying this for more advice .
     
  4. alexander1970

    alexander1970 Austrian Guy - allowed make grammatical Errors
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    Hello.:)

    Have you maybe tried to unplug the Power Supply and remove the Battery for a few Minutes please ?

    Thank you.:)
     
  5. Originality

    Originality Chibi-neko
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    The beeping or blinking lights could be a BIOS error code. I fixed a HP laptop a couple weeks ago that was indicating a RAM fault. Moved the RAM stick from one slot to the other, and it worked.

    If you google the model of your laptop and either beep codes or LED codes, it will likely help you narrow down the issue.
     
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  6. George35000vr

    George35000vr TROLLIE
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    This indicates RAM issue.Try cleaning then re-seating the ram sticks.
     
  7. thehatergator

    OP thehatergator GBAtemp Regular
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    What do I clean my ram sticks with?
     
  8. JuanMena

    JuanMena GBAtemp Regular
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    Have you tried turning it off and on?


    Just kidding...
    You can clean your RAM with an eraser. Not kidding this time.
     
  9. thehatergator

    OP thehatergator GBAtemp Regular
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    Ok I cleaned it with a eraser and the screen is still not turning on I'm going to search up my model
     
  10. tech3475

    tech3475 GBAtemp Advanced Maniac
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    What are the beeps?

    These can be an indicator for the problem, for example, is it 4 short beeps or 1 short 1 long.
     
  11. thehatergator

    OP thehatergator GBAtemp Regular
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    I have three long beeps and two short beeps

    — Posts automatically merged - Please don't double post! —

    What does that mean?
     
  12. squee666

    squee666 Advanced Tech Pleb
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    yup defo ram issue. try removing 1 stick of ram and turning it on.
    then swap them round if it persists.

    then repeat for other slot

    cause either your ram is faulty or the slot is
     
    Last edited: Jan 4, 2020
  13. tech3475

    tech3475 GBAtemp Advanced Maniac
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    Looking it up, it does seem to be a RAM issue.

    If you have two sticks, try just 1 stick, swapping if it doesn't work.
     
  14. thehatergator

    OP thehatergator GBAtemp Regular
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    Ok I swapped both around and I used one ram for both slots I give up ;(
     
  15. thehatergator

    OP thehatergator GBAtemp Regular
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    Wait I realized that one of the ram's backside doesn't have any black chips is that normal?
     
  16. Originality

    Originality Chibi-neko
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    Having chips on only one side is optional. This is often done by MFRs to save costs on production.

    As the others have said, 3 long and 2 short is HP's beep code for RAM fault detected. Since you said you've tried both RAM sticks in both slots (assuming you've been sensible in trying all 4 combinations to rule out both the RAM and the slots), the next thing you can try doing is buying new RAM sticks to put in.

    Assuming that you've got an older laptop with DDR3 RAM, you can get a replacement 4GB RAM kit for £15-20 and 8GB for £30-35, so it's fairly cheap. Just make sure that the replacement you get has the same specs as your existing RAM (e.g. speed, voltage).
     
    George35000vr and alexander1970 like this.
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