Hardware Laptop doesn't turn on

thehatergator

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Hello I'm having a issue with my HP laptop
I try to turn it on and it beeps and the cap lock flickers but the screen won't turn on it just stays black can someone help me?
 
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HideoKojima

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Use an external monitor either using a HDMI cable or VGA if u get an image on the monitor then you'd know it's a screen issue. Report back after tying this for more advice .
 

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The beeping or blinking lights could be a BIOS error code. I fixed a HP laptop a couple weeks ago that was indicating a RAM fault. Moved the RAM stick from one slot to the other, and it worked.

If you google the model of your laptop and either beep codes or LED codes, it will likely help you narrow down the issue.
 
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tech3475

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What are the beeps?

These can be an indicator for the problem, for example, is it 4 short beeps or 1 short 1 long.
 

izy

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yup defo ram issue. try removing 1 stick of ram and turning it on.
then swap them round if it persists.

then repeat for other slot

cause either your ram is faulty or the slot is
 
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Having chips on only one side is optional. This is often done by MFRs to save costs on production.

As the others have said, 3 long and 2 short is HP's beep code for RAM fault detected. Since you said you've tried both RAM sticks in both slots (assuming you've been sensible in trying all 4 combinations to rule out both the RAM and the slots), the next thing you can try doing is buying new RAM sticks to put in.

Assuming that you've got an older laptop with DDR3 RAM, you can get a replacement 4GB RAM kit for £15-20 and 8GB for £30-35, so it's fairly cheap. Just make sure that the replacement you get has the same specs as your existing RAM (e.g. speed, voltage).
 

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