As Sony is competing against its rival, Microsoft, they couldn't afford to wait. Also not all bugs are found during in-house testing. The first PS5 update that user got was published on the 6th. As for scalpers, the retailers should never have put the console's actual store listing web address public as this allowed the scalpers to set their bots up in advance ready to punch the millisecond pre-orders went live. They should have had a generic landing page and not publish the final addresses until right before pre-orders would go live. Also they never should have jumped the gun and completely ignore Sony's announcement. Also Sony should have worked with retailers to prevent a dwelling from receiving more than one console by having all orders go through them for verification before shipping anything. There are many eBay ads with pictures showing the sellers having a half dozen or so units. Some a lot more. If people stopped being stupid and desperate, scalpers would stop as they only continue as long as it's profitable. It's like Ransomeware, criminals keep doing it because companies kept paying instead of practicing good backup routines.