PS5 is working normaly and then shuts down EDM-010

[FiXiNGA]

Hi all,

I have a PlayStation 5 on my bench where you can play games normally for some time. After 10-15 Minuten the console shuts down immidiately.
Without FAN it crashes a bit faster, I was switching from game to menu and back for many times.

After clearing the errlog and crashing I have the following codes:

[Slot #] [Date Time] [Error Code] [Priority] [Error Message]
00 15.07.2024 14:14:10 808B00FF Low Known Unknown 808B00FF (Power) - Report Findings
|-(OK 00000000 808B00FF 17957A0F 150000F6 00000100 2186 0036 FFFF 1DB8:90)
Click for TSB Information

01 15.07.2024 14:14:05 C0020303 Low APU Not Responding - Trying Init or Reboot - 3 - (User Submitted: System wont start Blue Light Flashes), Check Fuses F3501, F7501
|-(OK 00000000 C0020303 17957A0A 150000F6 00000100 217B 0036 546E 1DB3:2A)
Click for TSB Information

02 15.07.2024 14:14:05 C0020303 Low APU Not Responding - Trying Init or Reboot - 3 - (User Submitted: System wont start Blue Light Flashes), Check Fuses F3501, F7501
|-(OK 00000000 C0020303 17957A0A 150000F6 00000100 217B 0036 545C 1DB2:26)
Click for TSB Information

03 15.07.2024 14:14:05 80060021 High Not found in list. Report Findings.
Click Here To Report
|-(OK 00000000 80060021 17957A0A 150000F6 00000100 217B 0036 545C 1DB2:1C)
Click for TSB Information

04 15.07.2024 14:14:05 C0020303 Low APU Not Responding - Trying Init or Reboot - 3 - (User Submitted: System wont start Blue Light Flashes), Check Fuses F3501, F7501
|-(OK 00000000 C0020303 17957A0A 15000005 00000100 217B 0036 5449 1DB2:04)
Click for TSB Information

05 15.07.2024 14:14:05 B0088108 Low Known Unknown B0088108 (Chip or Data) - Report Findings
|-(OK 00000000 B0088108 17957A0A 15000005 00000100 217B 0036 5449 1DB2:14)
Click for TSB Information

When I observe the board with a thermal cam all RAMs are having nearly the same temperature.
No chance for me to find the issue cause the console is running normal until it shuts down.

I have cleaned it very well + new liquid metal.

Hopefully anyone has an idea.

Thanks and lot and best regards
Andi

 

[IRM0E]

Hi Andi

i have on my bench one with the same problems..

Game - Idle mode work fine
start game ends after 5-10 min. with a error (reinstall game)

Safe mode rebuild data & restore ends with error (board turn off round about 80-90% - message that dont remove power cable)

nothing suspect on the board

 

[FiXiNGA]

My feeling is a bad RAM or APU. But I‘m not sure if it is worth the time to swap all RAM modules based on feelings

 

[IRM0E]

Yes, i think the problem can be the RAM to..
i will try first of all to change the SSD Controller IC and after that to reball the Ram´s ^^

 

[stetofix]

The error code 80060021 refers to the APU VRM power 6 phases.
My guess is that one of the 6 phases is not working propperly.
Maybe you are lucky and find a no responding power stage ic (SiC655A/AOZ5612BQ). I would compare the readings of the surounding components of the six from the eight power stage ics.

 

[FiXiNGA]

The error code 80060021 refers to the APU VRM power 6 phases.
My guess is that one of the 6 phases is not working propperly.
Maybe you are lucky and find a no responding power stage ic (SiC655A/AOZ5612BQ). I would compare the readings of the surounding components of the six from the eight power stage ics.

Thanks a lot. Are those stages on the RAM or APU side? 3 of em are getting hot on the thermal cam.

I was also thinking on that, like voltage is not stable and then a shutdown occurs.

So you think about reading diode measurements around the mosfets?

 

[stetofix]

 

[FiXiNGA]

View attachment 447701

Thanks a lot! You are very helpful!

Post automatically merged: Jul 18, 2024

Update from today:

- I removed the thermal putty and made diode readings of all regulators
- number three counted from bottom had one reading which differs from the others
- I removed the regulator and still reading was bad
- On the other side of the mainboard was a capacitor which value was bad. I swapped it with a one from a donor
- then I re soldered the regulator again

Now everything works like a charm!!!!

Big big thanks to @stetofix !! You are a really awesome guy!

 

[gecko702]

Thanks a lot! You are very helpful!

Post automatically merged: Jul 18, 2024

Update from today:

- I removed the thermal putty and made diode readings of all regulators
- number three counted from bottom had one reading which differs from the others
- I removed the regulator and still reading was bad
- On the other side of the mainboard was a capacitor which value was bad. I swapped it with a one from a donor
- then I re soldered the regulator again

Now everything works like a charm!!!!

Big big thanks to @stetofix !! You are a really awesome guy!

Mine has this same problem of the check fuses but I'm guessing this is a bad APU my RAM chips get same temps too