I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?

GravitySandwich

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Update on my 2nd order.
I am happy with Axiogame.
View attachment 133233
This makes me pissed. I ordered 2 days ago and got nothing. Not in spam either. Also using a hotmail account... Money has already been drawn from the bank...

--------------------- MERGED ---------------------------

interesting i ordered before you but mine is still processing. it has been over 24 hours since payment confirmation.View attachment 133236
My order is from June 23rd in the morning and also did not get anything. Getting a bit worried now but i will wait for a few more days. I'm insured anyways.
 

Euphoria1230

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Still waiting on my code lol. Some of the others posting have ordered way after me and still received theirs. I don't know what's going on haha.

This is day 3. Got the confirmation that my payment was accepted the day after I placed the order and nothing since.
 

gnilwob

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interesting i ordered before you but mine is still processing. it has been over 24 hours since payment confirmation.View attachment 133236
I think you may have to check your spam/junk box.
My orders on the website are still processing but I got both keys already.
2018-06-25_20-53-40.png

Still waiting on my code lol. Some of the others posting have ordered way after me and still received theirs. I don't know what's going on haha.

This is day 3. Got the confirmation that my payment was accepted the day after I placed the order and nothing since.

I think you may have to check your spam/junk box.
BTW, I use hotmail email address.
 

Euphoria1230

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i use gmail, too, and it's not in my spam folder. is it possible that gmail cannot receive their license code mails because of chinese firewall or whatever? has anyone received their license code with gmail?

I'm not sure. I would think since we received payment confirmation emails that we would get codes just fine.

As far as I know, they literally just email you a code.
 
D

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i use gmail, too, and it's not in my spam folder. is it possible that gmail cannot receive their license code mails because of chinese firewall or whatever? has anyone received their license code with gmail?
Not yet. I even emailed them directly and haven't heard back. They have my order number and everything
 

Nemean

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I can’t even get to my purchases on my account to see what order number I am. Not sure what I am doing wrong just lists my email and home address?
Got an email from wintopay asking for a picture of my card with the numbers blurred out apart from last 4 and They have now taken payment. Anybody else had this?
 

Euphoria1230

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Okay, so I emailed TX right from their site and they replied promptly.

Basically saying the sites are backed up, and they sincerely apologize, etc etc. Saying not to worry, that the codes will be sent.

Why some are getting them much quicker than others though, I really don't know.
 

Ceuse

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I can’t even get to my purchases on my account to see what order number I am. Not sure what I am doing wrong just lists my email and home address?
Got an email from wintopay asking for a picture of my card with the numbers blurred out apart from last 4 and They have now taken payment. Anybody else had this?
Well wintopay sounds fishy, but cant access my Account either. No mail reply for me though
 
D

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Okay, so I emailed TX right from their site and they replied promptly.

Basically saying the sites are backed up, and they sincerely apologize, etc etc. Saying not to worry, that the codes will be sent.

Why some are getting them much quicker than others though, I really don't know.
It's because these sites don't know how to run a business and only seem to operate a few hours a day like a hobby
 
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Nemean

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Well wintopay sounds fishy, but cant access my Account either. No mail reply for me though

Seen a few mentions of it in here and the card has no other money on it anyway as it is my holiday card plus I have disabled it now that payment has been taken. Just worried as I technically have no email for my purchase and no way to see it in my account on the site.

--------------------- MERGED ---------------------------

tell a lie it has just shown up on my account
 

gnilwob

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Not sure if this is related.
I used credit card issued from bank in Hong Kong.
The charges from wintopay are in CNY currency.
And maybe it is easier or faster to verify/process the payment from Hong Kong to China ???
I have no idea.
2018-06-25 21.04.37.png
 

LuigiXL

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They emailed me about 12 hours later asking for a picture of the card I used, I dont trust it as havent been asked to do this before.
Ordered from online-trends and code delivered exactly 2 hours later. (UK time)
 

S3phi40T

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Today I have received twerking info so as I thought, they generated the post code and it's waiting to be physically delivered to the post office.

Wysłane z mojego Redmi Note 4 przy użyciu Tapatalka
 

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