Hacking Error Code 002-0102, Have I been banned?

Doran754

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Summary of the thread, thanks to themustardking:
https://gbatemp.net/threads/error-code-002-0102-have-i-been-banned.380654/page-54#post-5330573

What do we know? - by Cyan:
Things we don't know:
We don't know if Nintendo is really banning. After a month and more informations, we can now confirm users are banned.
We don't know if Nintendo is checking headers. ---> But all reports this past month shows that the Public header is what nintendo is checking.
We don't know if Nintendo is doing a check of currently connected headers
We don't know if Nintendo is verifying if a header had already been used by another game
We don't know if the 3DS is keeping a log of used headers even when playing offline and reporting them to Nintendo when network is detected
We don't know if using a public/shared header long time ago and switching to private header now is at risk
We don't know if Nintendo detects Flashcarts
We don't know if Nintendo detects EmuNAND (with or without cia)
We don't know if Nintendo detects Regionthree
We don't know if it affects console without a NNID account


Then what do we know?

Here are the facts:
- users reported on this forum having error 0002-0102 (It started on February 4th)
- Affected users can't access Online or Friend list.
- Affected users can still access eShop and download updates.
- Error 0002-0102 info page on nintendo has two version (after different refresh) : one with "it's a router/access point issue" and one with "if you are still experiencing this error, contact us!".
- Wii ban code is 20102
- console without NNID account affected too ? (who tested/reported that?)
- Users tried to connect two consoles on the same access point at the same time : one got the error, one worked online -> it's not an access point issue.
- Users called nintendo, been told that it was a ban due to the use of unofficial product/modification/flashcart -> no fix will be done. (unless there's proof he didn't pirate, sending front and back of all his games)
- Two users reported on February 20th that they can connect again and don't have the error anymore.

- The current ban has a 15 days automatic ban lift.
- all banned users have been unbanned after 15 day.
- a user reported being re-banned. Still waiting for information to know if it's a second 15 days delay or a longer ban.


What have been tested:
- Formating the NAND
- Downgrading
- Using EmuNAND
- Spoofing MAC address

Not tested:
- Transfer 3DS to another 3DS and try playing to see if it's a console ban or if the ban info is "transfered" too.

List of banned users (gbatemp only) - by bjaxx87:
Currently the error occured for 34 gbatemp users:

shamzie
Date of ban report: Feb 4, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: 4.5
EmuNAND: 9.4
used header: CTR-P-AGGE, CTR-P-BALE
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire
--> Unbanned! Feb 21, 2015

Makavelim4
Date of ban report: Feb 4, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon
--> Unbanned! Feb 27, 2015

ShawnTRods
Date of ban report: Feb 4, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: private
SysNAND: 6.2 (JP), 4.1 (EU)
EmuNAND: 9.5
used header: no public header was used
eShop/Miiverse blocked: error already fixed
other games blocked: error already fixed
played games: Pokémon, Animal Crossing: New Leaf, Mario Kart 7
--> Error disappeared after resetting the internet settings.

M.Z.
Date of ban report: Feb 5, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: ?
EmuNAND: 9.4
used header: ?
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire
--> Unbanned! Mar 01, 2015

Grumbled
Date of ban report: Feb 6, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire, Super Smash Bros. for Nintendo 3DS
--> Unbanned! Feb 28, 2015

Dayfid
Date of ban report: Feb 6, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Fantasy Life, Super Smash Bros. for Nintendo 3DS, Pokémon Omega Ruby/Alpha Sapphire, Mario Kart 7
--> Unbanned! Feb 21, 2015

medegen
Date of ban report: Feb 6, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire
--> Unbanned! Feb 22, 2015

angelc54
Date of ban report: Feb 8, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: 9.2
EmuNAND: 9.5
used header: ?
eShop/Miiverse blocked: no
other games blocked: yes
played games: Super Smash Bros. for Nintendo 3DS, Pokémon
--> Unbanned! Feb 23, 2015

FreddyBeckett
Date of ban report: Feb 9, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: ?
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire, Super Smash Bros. for Nintendo 3DS, Bravely Default, Tomodachi Life
--> Unbanned! Feb 21, 2015

Nirmonculus' friend
Date of ban report: Feb 9, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: ?
EmuNAND: 9.5
used header: ?
eShop/Miiverse blocked: no
other games blocked: yes
played games: Mario Kart 7, Pokémon Omega Ruby/Alpha Sapphire

RahXen Legacy
Date of ban report: Feb 9, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: 4.4
EmuNAND: 9.5
used header:
eShop/Miiverse blocked: no
other games blocked: yes
played games: Super Smash Bros. for Nintendo 3DS, Pokémon Omega Ruby/Alpha Sapphire, Bravely Default, Mario Kart 7, Dead or Alive: Dimensions

JmJCom
Date of ban report: Feb 9, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.4
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Fantasy Life, Bravely Default

pdensco
Date of ban report: Feb 10, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: 4.1
EmuNAND: 9.5
used header: obtained from the web (doesn't remember)
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire

SuperSVGA
Date of ban report: Feb 10, 2015
Flashcard: Gateway 3DS
game type: CIA
header type: none
SysNAND: 4.5
EmuNAND: 9.5
used header: none
eShop/Miiverse blocked: no
other games blocked: yes
played games: The Legend of Zelda: Ocarina of Time 3D (CIA), Pokémon Omega Ruby/Alpha Sapphire (CIA), The Legend of Zelda: A Link Between Worlds (3DS ROM, headerless)
--> Other EmuNANDs still work online on the same console, so it's likely to be a different error. We are waiting for more information from SuperSVGA.

sALMAn84
Date of ban report: Feb 11, 2015
Flashcard: MT-Card
game type: 3DZ ROM
header type: public
SysNAND: 4.2
EmuNAND: 9.4
used header: CTR-P-EK2A (Sky3DS default header)
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon X/Y

Aruberos
Date of ban report: Feb 12, 2015
Flashcard: Gateway 3DS
game type: ?
header type: ?
SysNAND: 4.1
EmuNAND: 9.5
used header: ?
eShop/Miiverse blocked: ?
other games blocked: ?
played games: ?
--> Unbanned! Feb 25, 2015

zannalabianca
Date of ban report: Feb 15, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: 4.2
EmuNAND: 9.5
used header: Metal Gear Solid - Snake Eater 3D
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon X/Y, Super Smash Bros. for Nintendo 3DS, Fantasy Life
--> Unbanned! Mar 01, 2015

roxas855tw
Date of ban report: Feb 15, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire
--> After playing a retail copy of Pokémon Alpha Sapphire and downloading special Pokémons the error disappeared. Maybe roxas855tw was one of the first unbanned users.

MYNAMEISGOBLIN
Date of ban report: Feb 16, 2015
Flashcard: Gateway 3DS
game type: ?
header type: ?
SysNAND: ?
EmuNAND: 9.2
used header: ?
eShop/Miiverse blocked: ?
other games blocked: ?
played games: ?

pnkrd0
Date of ban report: Feb 17, 2015
Flashcard: Gateway 3DS
game type: 3DZ ROM
header type: public
SysNAND: 4.5
EmuNAND: 9.5
used header: prepatched
eShop/Miiverse blocked: no
other games blocked: yes
played games: Monster Hunter 4 Ultimate
--> Unbanned! Feb 21, 2015

DecapitatedHorse
Date of ban report: Feb 17, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: ?
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: ?

RD Mac
Date of ban report: Feb 20, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: ?
EmuNAND: ?
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: ?
other games blocked: ?
played games: Monster Hunter 4 Ultimate, Super Smash Bros. for Nintendo 3DS

Holybond
Date of ban report: -
Flashcard: ?
game type: ?
header type: ?
SysNAND: ?
EmuNAND: ?
used header: ?
eShop/Miiverse blocked: ?
other games blocked: ?
played games: ?
--> Unbanned! Feb 23, 2015

jpapi
Date of ban report: -
Flashcard: ?
game type: ?
header type: ?
SysNAND: ?
EmuNAND: ?
used header: ?
eShop/Miiverse blocked: ?
other games blocked: ?
played games: ?
--> Unbanned! Feb 23, 2015

turrbo08
Date of ban report: Feb 23, 2015
Flashcard: Sky3DS clone (QQ3DS)
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire

Lister
Date of ban report: Feb 25, 2015
Flashcard: Sky3DS
game type: 3DS
header type: public
SysNAND: 9.5
EmuNAND: none
used header: Metal Gear Solid - Snake Eater 3D
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon

jasonal21
Date of ban report: Feb 26, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: CTR-P-AMGJ & unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Monster Hunter 4 Ultimate, Pokémon Omega Ruby/Alpha Sapphire

Aliogeek
Date of ban report: Feb 27, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: ?
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon X/Y, Pokémon Omega Ruby/Alpha Sapphire

Hinotori
Date of ban report: Feb 28, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: ?
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Super Smash Bros. for Nintendo 3DS

alepman90
Date of ban report: Feb 28, 2015
Flashcard: Gateway 3DS
game type: CIA / 3DZ ROM
header type: public
SysNAND: ?
EmuNAND: ?
used header: Metal Gear Solid - Snake Eater 3D
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire (CIA), Super Street Fighter IV - 3D Edition (3DZ ROM)

HarryTran91
Date of ban report: -
Flashcard: ?
game type: ?
header type: ?
SysNAND: ?
EmuNAND: ?
used header: ?
eShop/Miiverse blocked: ?
other games blocked: ?
played games: Pokémon Omega Ruby/Alpha Sapphire
--> Unbanned! Mar 01, 2015

SimpLeftw
Date of ban report: Mar 02, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire

konstanter
Date of ban report: Mar 03, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: 9.5
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire, Super Smash Bros. for Nintendo 3DS, Mario Kart 7

jluna90
Date of ban report: Mar 03, 2015
Flashcard: Sky3DS
game type: 3DS ROM
header type: public
SysNAND: ?
EmuNAND: none
used header: unmodified Sky3DS template file
eShop/Miiverse blocked: no
other games blocked: yes
played games: Pokémon Omega Ruby/Alpha Sapphire, Super Smash Bros. for Nintendo 3DS, Bravely Default, Tomodachi Life

For any new reports please use this form provided by MrJason005:
Code:
What flashcard were you using (Gateway or Sky3DS etc):
 
What game were you playing:
 
What was your sysNAND firmware version when playing:
 
What was your emuNAND firmware version when playing:
 
Were you using a .CIA or a .3DZ:
 
If you were using a .3DZ file, from what game was the header you were you using:
 
Header Name: e.g CTR-P-AGGE, CTR-P-BALE (these are the two I used when banned)
 
If you were using a .3DZ file, was the header public or private:
 
Can you visit other online Nintendo services such as eShop and Miiverse:
 
Does that ban apply to just that game or every online game you try:
 
Any Additional info:

Yet another banning FAQ - by bjaxx87:

So those bans were are real?
Well, it's debatable. Only a very small amount of people was is banned (compared to the number of flashcard users) and most of them are able to connect online again. So you can assume it was is just an error by Nintendo and it's fixed now.

On the other hand people contacted Nintendo and were informed that it indeed was a ban. They even said it was a ban because of playing an illicit copy of a game. Furthermore only flashcard users playing ROMs with public headers were affected - so personally I believe it really was is a small ban wave. Maybe bans are just temporary as long as it's your first strike.

And it's really over now?
No new ban report since Feb 17, 2015. Many users are able to connect again. That's all we know and Nintendo won't tell us. It's not over, new ban reports arrived!

Am I safe if...?
We don't know. No matter if you are using public headers, private headers, CIA, personal dumps or even retail games - as long as you are using unlicensed hardware like flashcards you are never 100% safe. Even playing offline won't be a safe bet because we don't know what Nintendo is logging and what might be sent to them once you connect to the internet for a second. Of course users of Sky3DS or Gateway 3DS offline exploits could completely deactivate Wi-Fi, I think that's the only 100% fail-proof method.

But let's not be paranoid. Only users of public headers were banned and even those are able to play online again. Just use private headers, CIA and retail games.

What's a private header?
It's a header only you own.

I don't know if my header is public...
You can get prepatched 3DZ ROMs which already contain headers - those will be used by anyone playing those prepatched ROMs, so those are public. Some headers are published online (even on gbatemp) - of course those are all public. Gateway ROM Patcher has an option to insert a header for you - from a list of public headers. The Sky3DS standard template file writes ROMs to your SD card... and injects public headers to them. All headers you just "get somewhere" are public.

But how do I get a header that only I own?
Gateway 3DS users have an advantage here. Just use the Gateway menu to dump your own retail game (and make sure you bought it new and won't resell it). Then use either Gateway ROM Patcher or aliak11's 3DS ROM Editor 1.1.1 to extract the header - this is yours and yours only!

You don't own a Gateway card? Well, you can use Gateway's web exploit to enter the Gateway menu - but if your firmware is 9.3 or higher, you are out of luck. In addition "New Nintendo 3DS" isn't supported by Gateway yet. Maybe you know someone who can help you here?

How do Sky3DS users inject private headers?
Use a tool. Check out Sky Army Knife or something.

Can I use any header for any game?
Yes. Cart size and chip IDs will get auto-fixed by ROM patchers. You can even use headers from offline games. I don't know about Sky3DS users... Maybe they still have to look for the right cart size?

Help, I'm getting error code 002-0123 and can't play online!
You are not banned. Just check out a retail game or a CIA, you should be able to connect. 002-0123 is an old known header problem. Try different chip manufacturers when patching the ROM, it might help.

Help, I'm getting error code 002-0102 and can't play online!
Okay, this is what we actually call a ban. Please fill MrJason005's form and report here. Currently there's no known way to fix a ban. We already know that bans are not MAC related and it's not your NNID that is banned. Most likely they ban your console ID.

The only thing you can do is contacting Nintendo's support. Claim the error occured when you wanted to play a used game and object to using flashcards when asked. Maybe they will ask you to send pictures of your 3DS game collection (front and back) - this is where it might get tricky as there are codes on the backs of retail carts. Still, it's worth a try.

Recently many users were unbanned for no reason. So it's not impossible that bans are temporary.


-------------------------------------------------------------------------------
Original post:

Okay, spoke to nintendo. It's definitely a ban. I don't know how long for and what for, maybe they're starting to crackdown as I use a lot of public headers instead of my own. So beware I guess. Told I will have the full reasons within 5 days.
 

misterb98

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That sucks! I really hope yours is an isolated case, but some information on what was on your system would help! All the previous ban cases were from credit card fraud and such.

Using Sky or Gateway/Clones? Downgraded? CIA's or 3DS's? Did you ever buy anything from the eShop? CFW?

Thanks!
 
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Seraphiel

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Well if they will start banning people for using double or more headers then using CIAs instead should do the trick
 

weatMod

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That sucks! I really hope yours is an isolated case, but some information on what was on your system would help! All the previous ban cases were from credit card fraud and such.

Using Sky or Gateway/Clones? Downgraded? CIA's or 3DS's? Did you ever buy anything from the eShop? CFW?

Thanks!
He just said 9.5 emunand obviously he is not using sky and is using GW
 

tony_2018

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Thats why my plan was to go buy a used game that you can play online with, backup the card, pull headers and use that. But I'm thinking it could be that the something else, maybe the same header used for a different game. I dunno. I haven't had a need to play online or want to.
 

Makavelim4

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Well I've got banned aswell, same error. I only went online once to trade a Pokemon, never went on it again. When I went to Friends List I got the error, noticed I can't play online but eShop and everything still works. Not really a big deal but gonna be a pain in the backside if I ever want to sell my 2ds.
Btw I'm using sky3ds.
 

davhuit

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He just said 9.5 emunand obviously he is not using sky and is using GW

He said he used public headers so it might be that, because the same cart can't be physically in two 3DS at the same time.

Well I've got banned aswell, same error. I only went online once to trade a Pokemon, never went on it again. When I went to Friends List I got the error, noticed I can't play online but eShop and everything still works. Not really a big deal but gonna be a pain in the backside if I ever want to sell my 2ds.

Btw I'm using sky3ds.

Does Sky3DS also use the online header thing?

If this is a ban due to duplicate header than I should be safe I guess.
I use a different header for each of my games. Own dumps header of course.

Even the same for every game should be okay, as you can't play two games at the same time.
 

Doran754

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All .3dz I hate having the home screen cluttered. I've been playing Pokemon pretty religiously lately, I upgraded to 9.5 because I was getting the error code so I don't think the two are related as it was already happening. I can also access miiverse still which is weird. But the guy said that code is a ban code, he can't see why or how long for, and he'll have to send a request off to head office or something. I have all the updates yeah, I can still access e-shop. I havnt actually done much online. Oh well, will update with more info on why when I get it.

You're not banned re download the update for whatever game you're playing or literally try again later

I tried both Pokemon games smash, mario kart and mario golf, I don't think it's to do with one update?
 

SomecallmeBerto

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All .3dz I hate having the home screen cluttered. I've been playing Pokemon pretty religiously lately, I upgraded to 9.5 because I was getting the error code so I don't think the two are related as it was already happening. I can also access miiverse still which is weird. But the guy said that code is a ban code, he can't see why or how long for, and he'll have to send a request off to head office or something. I have all the updates yeah, I can still access e-shop. I havnt actually done much online. Oh well, will update with more info on why when I get it.



I tried both Pokemon games smash, mario kart and mario golf, I don't think it's to do with one update?



It's very odd that they can't tell you for how long or for what reason...that just doesn't make senses to me. In anycase let us know how tit goes.
 

Makavelim4

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I have no idea about this online header talk, I just download the roms and play em lol. And It's not online play for games only, I went onto friend list and I get the same error there.
 

Seraphiel

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Are cia installs unique to other users using cia installs?

I'm not sure regarding CIA files generated from other people's ticket.db but regular CIAs can be made from headerless roms and will not have any signature as far as I know therefore each CIA installed should be unique as far as the device used is. (I'm not 100% sure)
 

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