Can anyone help me with an iPad

Discussion in 'General Off-Topic Chat' started by Yiffna, Nov 6, 2017.

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  1. Yiffna
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    Yiffna Newbie

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    I've bought a second hand iPad 2 not realising it was iCloud locked to the previous owners e-mail address. I've tried contacting them but I'm getting nowhere.
    Can I remove the lock somehow or have I got myself a nice shiny brick.
    Any help appreciated

    Yiff
     
  2. Seriel

    Seriel Erisa

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    Thre is no way to unlock it without the help of the previous owner.
    To quote this article:
    As the article goes on to say, the previous owner can remove the lock remotely by signing into iCloud on the web and removing the device. So you'd have to ask them nicely.
     
    Last edited by Seriel, Nov 6, 2017 - Reason: more info
  3. Oleboy555

    Oleboy555 Wie dit leest is een zemmel

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    yiff?!? :blink:
     
  4. Seriel

    Seriel Erisa

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    It's the start of their username...
     
  5. Oleboy555

    Oleboy555 Wie dit leest is een zemmel

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    and also the way he closes his post
     
  6. Sleet

    Sleet GBAtemp Fan

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    You can do it by reflashing the nand chip. The device used is a few hundred dollars though. And it's pretty technical.
     
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  7. Tom Bombadildo

    Tom Bombadildo Honk!

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    I forgot
    Return it.

    There's nothing you can really do to get past the iCloud lock unless the previous owner gives you access. If they refuse to do it, or can't, then it's a lost cause and it should be returned.
     
    VinsCool likes this.
  8. WiiU

    WiiU Lurking in the Shadows

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    LOL, that sounds really difficult. Particularly if its the iPad Air 2, the screen is highly likely to be damaged upon removal.

    Basically its unusable. Where did you buy it? If it was eBay or through PayPal, I would raise a dispute. You'll either get your money back or the seller will get it unlocked.
     
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  9. SketchyPixel

    SketchyPixel Ignore what I say

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    Idk, a Black Hole maybe?
    Where did you buy it? Most second-hand sites will let you report it and get a refund when you ship it back to the sender.
     
  10. Sathya

    Sathya GBAtemp Professional Poetry maker

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    you're wrong.
    you can go to some unofficial service center for ipad. first, you need to backup your data (you can use windows or mac or ubuntu) same like my ipad 4, you must reinstall the iOS operating system.
    ya same like a new ipad. i try this way when i forgot the password.
    you can asking again if you dont understand
     
  11. xpoverzion

    xpoverzion GBAtemp Regular

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    Just reinstall IOS from scratch. This is the best thing to do anyway as you never know what kind of junk or problems are on the iPad from the previous user.
     
  12. SketchyPixel

    SketchyPixel Ignore what I say

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    Idk, a Black Hole maybe?
    How would you reinstall IOS without unlocking the iCloud lock?
     
  13. WiiU

    WiiU Lurking in the Shadows

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    The lock will still be there.
     
  14. Tom Bombadildo

    Tom Bombadildo Honk!

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    I forgot
    That's not how it works. iCloud activation locks are server based, it's not stored on the iPad itself. As soon as the iPad connects to the internet (which you have to during first time setup), it'll connect to Apple's server, search for the serial number in their database and then lock the device.

    The reason reflashing the NAND above works is because you're effectively changing the serial number of the device, so it's not detected as being associated with an iCloud account when it contact's Apple's server.
     
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  15. Yiffna
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    Yiffna Newbie

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    Sorry for the late reply. I've had a poorly baby to look after. i was hoping a reinstallation or something like that would sort it

    — Posts automatically merged - Please don't double post! —

    I bought it from eBay. But they've now left eBay so I'm struggling to get in touch with them.

    — Posts automatically merged - Please don't double post! —

    Thanks for all the help. It looks like I either need to keep trying to get in touch with them or pass it to eBay/PayPal to sort
     
  16. tunip3

    tunip3 [debugger active]

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    Couldn't you use a DNS to redirect the traffic and either block it or say it's unlocked to the ipad
     
  17. Kevinpuerta

    Kevinpuerta GBAtemp Fan

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    File a dispute to get your money back. Looks like it was a scam if the seller left ebay after selling the ipad to you.
     
  18. B4rtj4h

    B4rtj4h Gaming addict #2 and some

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    That used to be a method. But does not work anymore. If you find something that does work please let me know. Still have an iPhone 5S here with the exact problem. Oh and the return policy with Paypal or Ebay is not working here. The device is shipped and works. Locked is not a reason to get your money back.
     
  19. Pleng

    Pleng GBAtemp Advanced Maniac

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    I haven't had to deal with Ebay returns but it might be a case of how the complaint is worded. In the EU, at least, any goods sold need to be "fit for purpose". A device that is locked by password thus unable to be used in the way one would expect to, so is absolutely *not* "fit for purpose.
     
    B4rtj4h likes this.
  20. magico29

    magico29 GBAtemp Fan

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    you supposed to run an imei checker b4 you bought it baby!!! you cant do anything about it
     
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