What does that have anything to do with this store? It some store in china, they are not going to follow US consumer law, they are also selling illegal products to some countries, but at the same time they want people to come back and buy from them again as well as new people.
People are just too impatient, they ordered real late and expected it on the 15th, they also had well over a thousand of pre orders and only have a few staff members to deal with that as well as very low stock coming to them in small batches.
I ordered early june and its on the way, even got a small discount since it took so long for them to send the paypal invoice and a free switch case on top of that.
Lucky you, getting a discount and free stuff. I ordered 2 weeks before you and got nothing.
As they have a presence in the United States, specifically their warehouse in Maryland, they are subject to US law. They advertise themselves as a US based reseller.
Like I said, how many people or how many orders they have is none of your concern in any way.
What matters is that they fulfill your order in a timely manner as was agreed upon when money was exchanged.
If they cannot fulfill it in a timely manner as was agreed upon, they have an obligation to either make it right in a satisfactory manner (refunds, exchanges, alternatives, or similar) or hire more people to handle the large quantity of orders. Neither of which they've done yet.
For the record, I was order 224 on May 17th. I would not consider that "real late"
I had no expectation of receiving it on the 15th. I've been dealing with TX for almost 15 years, I knew it wouldn't be coming on the 15th.
My issue is it's been 2 weeks after the promised date with no indication that they're even attempting to get them sent out in a timely manner. I didn't even get a tracking number until a couple days ago, and it's been sitting at "pre shipment" since.
Also, very off topic, I love your forum icon xD