1. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    To make it short, when I bought an SX Pro from them (paid by PayPal right away) ....
    1. They emailed me that the order will be shipped between 15th - 20th
    2. The person who's in charge of payment and shipping is active in their FB's page, so I asked a question about the status of my order on 15th which they never replied (After they got my money they don't reply my FB's messages and email at all)
    3. It's already 21st and they have not shipped the order yet, and yes they ignore my questions.
    4. so I asked them and called them out on their FB's public post, which they deleted my post right away.

    Basically, they are very unprofessional and not trustworthy. I suggest everyone to buy from other stores if you can.
     
  2. Xenon Hacks

    Xenon Hacks GBAtemp Guru
    Member

    Joined:
    Nov 13, 2014
    Messages:
    7,411
    Country:
    United States
    *waaaah I had a bad experience*, my shipment is already 1 day away I was number 73 on pre orders for the first day. You need to relax they will get to your order so you can pirate your vidya gamez.
     
  3. ZachSZ

    ZachSZ Advanced Member
    Newcomer

    Joined:
    May 5, 2016
    Messages:
    90
    Country:
    United States
    I've had the complete opposite experience with them lol? I ordered my SX OS from them and they gave regular updates on FB and actively responded to customer's posts regarding their orders. Sounds like a complete 180.
     
  4. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    I already have SX OS, but I guess you don't get my point do you? The problem here is they intentionally ignore customer and delete post.
     
    nWo likes this.
  5. MightyMoe

    MightyMoe GBAtemp Regular
    Member

    Joined:
    May 14, 2018
    Messages:
    141
    Country:
    Qatar
    If you paid by PayPal you can initiate a charge back.. Don't let assholes like him get away with your money.
     
  6. WhyKlef

    WhyKlef Advanced Member
    Newcomer

    Joined:
    Apr 19, 2006
    Messages:
    70
    Country:
    Canada
    Dude chill, there is no scam going, some people have already received what they paid for, some people like me have a tracking number. I bought this thing literally within one hour that Xecuter's removed the "lid" so unless you bought it within a few days (and even then) don't expect a tracking number just yet.

    If you can't hold off, do like a bunch of us and go grab a SX OS while you wait but don't go tarnish some guy that is doing nothing wrong because you can't be patient for a couple of days.
     
    Latyana, P4RI4H, TotalJustice and 4 others like this.
  7. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    Please read what;s going on in their FB's page carefully. Many people have the same problem as I do too. Yes, I saw that they replied few posts (that they have excuses) but there're also many other customers who they choose not to answer at all too.
     
  8. Xenon Hacks

    Xenon Hacks GBAtemp Guru
    Member

    Joined:
    Nov 13, 2014
    Messages:
    7,411
    Country:
    United States
    Not only can you not get your money back but his order is fine they will get to it when they can this is the launch of a new project with thousands upon thousands of orders he needs to take a chill pill

    — Posts automatically merged - Please don't double post! —

    You do realize these are people right? People who work and probably have other responsibilities, they cant sit on there asses all day replying to random people on facebook.
     
    P4RI4H, Axido, Hahyestwo and 2 others like this.
  9. m_babble

    m_babble Elder Phantom
    Member

    Joined:
    Dec 12, 2004
    Messages:
    730
    Country:
    United States
    They're shipping them out in batches based on when orders were placed. I wasn't in the first batch either. Relax. I don't even plan on using mine until they update it a few times and work out the kinks.
     
  10. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    Yes, I can get money back for sure.
    Yes, I understand that, but you don't understand that it's not that they are too busy to reply, answer my question, but they choose to ignore it and delete the post so that other customers don't see it. Do you understand now? genius.
     
  11. Xenon Hacks

    Xenon Hacks GBAtemp Guru
    Member

    Joined:
    Nov 13, 2014
    Messages:
    7,411
    Country:
    United States
    No you cannot get your money back if you payed with paypal. Paypal will want to know what your charge back is for and when they find out they will cancel your account for breaking there terms and investigate the account you made the payment too.
     
  12. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    No, they don't ship items base on when customer placed the order. They ship base on who made payment first.

    — Posts automatically merged - Please don't double post! —

    With my credit card (Amex) my concierge will return my money back no matter what. I 've done it before.
     
  13. m_babble

    m_babble Elder Phantom
    Member

    Joined:
    Dec 12, 2004
    Messages:
    730
    Country:
    United States
    Well, regardless. You can blow a fuss on a message board and put all of this energy into duking it out with some website or you can chill out and get this thing you ordered in a few weeks.
     
  14. magico29

    magico29 GBAtemp Maniac
    Member

    Joined:
    Aug 2, 2017
    Messages:
    1,220
    Country:
    United States
    thank god i cancelled my order from their website and i got a full refund.
     
  15. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    I think people misunderstanding me. I'm not making a fuss. I already have SX OS from another website (online-trends) I will get my money back, so everything is all good. It's just that I want to warn others. so they can be careful.
     
    azoreseuropa likes this.
  16. m_babble

    m_babble Elder Phantom
    Member

    Joined:
    Dec 12, 2004
    Messages:
    730
    Country:
    United States
    Right on, bud. Have fun with that.
     
  17. Memoir

    Memoir Hi, I'm Cynical!
    Member

    Joined:
    Jun 24, 2007
    Messages:
    9,652
    Country:
    United States
    First off? Bullshit. They're legitimate. Various people have already gotten their SX Pro. Unfortunately they're smaller than most of these other sites with only a few people handling the hundreds of stock they've received. AFTER THE 20TH mind you. That's the fault of TX. Not everyone from any site has gotten their order. Hell, modchipsdirect got held up in customs. Chill out and quit spreading bullshit.

    — Posts automatically merged - Please don't double post! —

    Wrong. Just got a refund through a PayPal dispute without letting them know what I had purchased. From a few of these sites, actually.
     
    Last edited: Jun 22, 2018
  18. Xandroz

    Xandroz GBAtemp Advanced Fan
    Member

    Joined:
    Mar 19, 2018
    Messages:
    679
    Country:
    Egypt
    i got mine there, everything is perfect.
    the guy is stacked because he ran an offer of a free case worth 15 dollars with every order made.

    what did you expect.
    of course he is stacked with orders, and besides he runs like 4 other sites.

    people are so naggy
     
    P4RI4H likes this.
  19. Xenon Hacks

    Xenon Hacks GBAtemp Guru
    Member

    Joined:
    Nov 13, 2014
    Messages:
    7,411
    Country:
    United States
    Did the other party issue the refund and was there a ticket? Sounds like who ever you bought from just accepted and did not try to fight it. Things get bad when they don't want to issue a refund and paypal has to get involved.
     
    Last edited: Jun 22, 2018
  20. iteacha

    OP iteacha Member
    Newcomer

    Joined:
    Jan 1, 2017
    Messages:
    37
    Country:
    United States
    Ha! The problem is my post that they deleted, I also stated that I just want a simple explanation e.g., if they have too many orders to fulfill? are they understaff? or they ran into some issue and the order will be delay? I just want explanation and I'd be understanding and just wait patiently, but they chose to ignore, never say anything about the problem, and delete the post instead.
     
    nWo and dave11674 like this.
Draft saved Draft deleted
Loading...

Hide similar threads Similar threads with keywords - SwitchSX, WARNING, Xecuter