WARNING: Don't buy Xecuter SX Pro or Xecuter SX OS from SwitchSX.com

[iteacha]

To make it short, when I bought an SX Pro from them (paid by PayPal right away) ....
1. They emailed me that the order will be shipped between 15th - 20th
2. The person who's in charge of payment and shipping is active in their FB's page, so I asked a question about the status of my order on 15th which they never replied (After they got my money they don't reply my FB's messages and email at all)
3. It's already 21st and they have not shipped the order yet, and yes they ignore my questions.
4. so I asked them and called them out on their FB's public post, which they deleted my post right away.

Basically, they are very unprofessional and not trustworthy. I suggest everyone to buy from other stores if you can.

 

[Xenon Hacks]

To make it short, when I bought an SX Pro from them (paid by PayPal right away) ....
1. They emailed me that the order will be shipped between 15th - 20th
2. The person who's in charge of payment and shipping is active in their FB's page, so I asked a question about the status of my order on 15th which they never replied (After they got my money they don't reply my FB's messages and email at all)
3. It's already 21st and they have not shipped the order yet, and yes they ignore my questions.
4. so I asked them and called them out on their FB's public post, which they deleted my post right away.

Basically, they are very unprofessional and not trustworthy. I suggest everyone to buy from other stores if you can.

*waaaah I had a bad experience*, my shipment is already 1 day away I was number 73 on pre orders for the first day. You need to relax they will get to your order so you can pirate your vidya gamez.

 

[ZachSZ]

I've had the complete opposite experience with them lol? I ordered my SX OS from them and they gave regular updates on FB and actively responded to customer's posts regarding their orders. Sounds like a complete 180.

 

[iteacha]

*waaaah I had a bad experience*, my shipment is already 1 day away I was number 73 on pre orders for the first day. You need to relax they will get to your order so you can pirate your vidya gamez.

I already have SX OS, but I guess you don't get my point do you? The problem here is they intentionally ignore customer and delete post.

 

[MightyMoe]

If you paid by PayPal you can initiate a charge back.. Don't let assholes like him get away with your money.

 

[WhyKlef]

Dude chill, there is no scam going, some people have already received what they paid for, some people like me have a tracking number. I bought this thing literally within one hour that Xecuter's removed the "lid" so unless you bought it within a few days (and even then) don't expect a tracking number just yet.

If you can't hold off, do like a bunch of us and go grab a SX OS while you wait but don't go tarnish some guy that is doing nothing wrong because you can't be patient for a couple of days.

 

[iteacha]

I've had the complete opposite experience with them lol? I ordered my SX OS from them and they gave regular updates on FB and actively responded to customer's posts regarding their orders. Sounds like a complete 180.

Please read what;s going on in their FB's page carefully. Many people have the same problem as I do too. Yes, I saw that they replied few posts (that they have excuses) but there're also many other customers who they choose not to answer at all too.

 

[Xenon Hacks]

If you paid by PayPal you can initiate a charge back.. Don't let assholes like him get away with your money.

Not only can you not get your money back but his order is fine they will get to it when they can this is the launch of a new project with thousands upon thousands of orders he needs to take a chill pill

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Please read what;s going on in their FB's page carefully. Many people have the same problem as I do too. Yes, I saw that they replied few posts (that they have excuses) but there're also many other customers who they choose not to answer at all too.

You do realize these are people right? People who work and probably have other responsibilities, they cant sit on there asses all day replying to random people on facebook.

 

[m_babble]

They're shipping them out in batches based on when orders were placed. I wasn't in the first batch either. Relax. I don't even plan on using mine until they update it a few times and work out the kinks.

 

[iteacha]

Not only can you not get your money back but his order is fine they will get to it when they can this is the launch of a new project with thousands upon thousands of orders he needs to take a chill pill

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You do realize these are people right? People who work and probably have other responsibilities, they cant sit on there asses all day replying to random people on facebook.

Yes, I can get money back for sure.
Yes, I understand that, but you don't understand that it's not that they are too busy to reply, answer my question, but they choose to ignore it and delete the post so that other customers don't see it. Do you understand now? genius.

 

[Xenon Hacks]

Yes, I can get money back for sure.
Yes, I understand that, but you don't understand that it's not that they are too busy to reply, answer my question, but they choose to ignore it and delete the post so that other customers don't see it. Do you understand now? genius.

No you cannot get your money back if you payed with paypal. Paypal will want to know what your charge back is for and when they find out they will cancel your account for breaking there terms and investigate the account you made the payment too.

 

[iteacha]

They're shipping them out in batches based on when orders were placed. I wasn't in the first batch either. Relax. I don't even plan on using mine until they update it a few times and work out the kinks.

No, they don't ship items base on when customer placed the order. They ship base on who made payment first.

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No you cannot get your money back if you payed with paypal. Paypal will want to know what your charge back is for and when they find out they will cancel your account for breaking there terms and investigate the account you made the payment too.

With my credit card (Amex) my concierge will return my money back no matter what. I 've done it before.

 

[m_babble]

No, they don't ship items base on when customer placed the order. They ship base on who made payment first.

Well, regardless. You can blow a fuss on a message board and put all of this energy into duking it out with some website or you can chill out and get this thing you ordered in a few weeks.

 

[magico29]

To make it short, when I bought an SX Pro from them (paid by PayPal right away) ....
1. They emailed me that the order will be shipped between 15th - 20th
2. The person who's in charge of payment and shipping is active in their FB's page, so I asked a question about the status of my order on 15th which they never replied (After they got my money they don't reply my FB's messages and email at all)
3. It's already 21st and they have not shipped the order yet, and yes they ignore my questions.
4. so I asked them and called them out on their FB's public post, which they deleted my post right away.

Basically, they are very unprofessional and not trustworthy. I suggest everyone to buy from other stores if you can.

thank god i cancelled my order from their website and i got a full refund.

 

[iteacha]

Well, regardless. You can blow a fuss on a message board and put all of this energy into duking it out with some website or you can chill out and get this thing you ordered in a few weeks.

I think people misunderstanding me. I'm not making a fuss. I already have SX OS from another website (online-trends) I will get my money back, so everything is all good. It's just that I want to warn others. so they can be careful.

 

[m_babble]

I think people misunderstanding me. I'm not making a fuss. I already have SX OS from another website (online-trends) I will get my money back, so everything is all good. It's just that I want to warn others. so they can be careful.

Right on, bud. Have fun with that.

 

[Kioku]

First off? Bullshit. They're legitimate. Various people have already gotten their SX Pro. Unfortunately they're smaller than most of these other sites with only a few people handling the hundreds of stock they've received. AFTER THE 20TH mind you. That's the fault of TX. Not everyone from any site has gotten their order. Hell, modchipsdirect got held up in customs. Chill out and quit spreading bullshit.

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No you cannot get your money back if you payed with paypal. Paypal will want to know what your charge back is for and when they find out they will cancel your account for breaking there terms and investigate the account you made the payment too.

Wrong. Just got a refund through a PayPal dispute without letting them know what I had purchased. From a few of these sites, actually.

 

[Xandroz]

i got mine there, everything is perfect.
the guy is stacked because he ran an offer of a free case worth 15 dollars with every order made.

what did you expect.
of course he is stacked with orders, and besides he runs like 4 other sites.

people are so naggy

 

[Xenon Hacks]

First off? Bullshit. They're legitimate. Various people have already gotten their SX Pro. Unfortunately they're smaller than most of these other sites with only a few people handling the hundreds of stock they've received. AFTER THE 20TH mind you. That's the fault of TX. Not everyone from any site has gotten their order. Hell, modchipsdirect got held up in customs. Chill out and quit spreading bullshit.

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Wrong. Just got a refund through a PayPal dispute without letting them know what I had purchased. From a few of these sites, actually.

Did the other party issue the refund and was there a ticket? Sounds like who ever you bought from just accepted and did not try to fight it. Things get bad when they don't want to issue a refund and paypal has to get involved.

 

[iteacha]

First off? Bullshit. They're legitimate. Various people have already gotten their SX Pro. Unfortunately they're smaller than most of these other sites with only a few people handling the hundreds of stock they've received. AFTER THE 20TH mind you. That's the fault of TX. Not everyone from any site has gotten their order. Hell, modchipsdirect got held up in customs. Chill out and quit spreading bullshit.

Ha! The problem is my post that they deleted, I also stated that I just want a simple explanation e.g., if they have too many orders to fulfill? are they understaff? or they ran into some issue and the order will be delay? I just want explanation and I'd be understanding and just wait patiently, but they chose to ignore, never say anything about the problem, and delete the post instead.