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QUOTE said:[07.03.09] RMA policy
We have read that some user received "DOA (dead on arrival)" chips. Every chip that is packed was successfully tested on a console before, however there are various damages hat can happen during transportation, repacking and installation. Unlinke many others we assure that we will replace any faulty/damaged chip for our users even if it obviously was an user error. Please send any faulty chips back to your dealer. Your local dealer will for sure get a replacement.