Surface Go for Business warranty question

Discussion in 'Computer Hardware, Devices and Accessories' started by Snugglevixen, Sep 12, 2019 at 8:42 AM.

  1. Snugglevixen
    OP

    Snugglevixen Princess of Cuddles

    Member
    7
    Feb 17, 2015
    New Zealand
    On your lap.
    I found an unused business Surface Go on an auction site which is under warranty, but I was wondering if because it's a business model and I'm not a business, would that cause any issues if it has a fault and I have to send it in? I'm aware Microsoft doesn't let retailers sell business models directly to consumers.
     
  2. tech3475

    tech3475 GBAtemp Advanced Maniac

    Member
    8
    Jun 12, 2009
    I would contact Microsoft and ask, preferably in a way that it's recorded e.g. email, that way you're covered if something happens.
     
  3. raystriker

    raystriker The powers that be

    Member
    7
    Dec 28, 2011
    India
    Don't risk it. Knowing Microsoft, you are 99.99999% not eligible for warranty.
     
  4. Snugglevixen
    OP

    Snugglevixen Princess of Cuddles

    Member
    7
    Feb 17, 2015
    New Zealand
    On your lap.
    2 employees have told me it's fine in screenshotable form
     
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