Hardware Second day with my 3DS and I already found something odd.

[CrimzonEyed]

So I got my Zelda limited edition 3DS yesterday (YAY!)
First it came with a UK charger and a Swedish AC travel adaptor. Nothing that much odd with that.
The odd thing was something I noticed today, below/under my Circle Pad.
Here is an image of it:

Spoiler

Do you have this on your 3DS? I checked my brothers aqua blue 3ds and it did not have "that"

Spoiler

 

[pokefloote]

My aqua blue NTSC 3DS doesn't have that either... Looks like that disc or whatever is under it moved around a bit.

 

[bart148]

I have a NTSC Cosmo Black one and it does not have it either. That's pretty weird

 

[basher11]

just checked my Zelda 3DS. nothing like yours.

 

[Lube_Skyballer]

It's the mechanism for your Circle Pad.
It looks the same on my PAL Cosmo Black 3DS (from launch)

 

[mysticwaterfall]

Aqua Blue US one from launch, also nothing like that. It looks like the inner ring is cracked. Besides looking bad though, I don't know if its damaging. You could send it in if you're worried about it I'm sure.

 

[CrimzonEyed]

Just tried to move on it a bit with a pen, it seems the little plastic circle somehow got clean crack from being bent, almost as if someone have hold the disk and bent it a little until it cracked. Since its going down a down a bit and it's not like it's missing a piece

 

[Eerpow]

Does it affect the movement or make any sounds when using the circle pad?
Can you move it using a small object, like a toothpick or something?
OK then.

 

[Kikirini]

Weird, my Zelda 3DS doesn't have that.
Have you asked Nintendo support about it?

 

[Fyrus]

Don't have anything like that on my Aqua Blue EUR Launch 3DS (Wow that's a big name).

 

[CrimzonEyed]

Does it affect the movement or make any sounds when using the circle pad?
Can you move it using a small object, like a toothpick or something?
OK then.

It does sound a little bit more than my brothers 3DS, but it mostly because my is brand new and his is 2 months old. Also my circle pad is a bit more "harder to move around" since it's not that much used yet. (like a new N64 controller vs a used one...xD)

Weird, my Zelda 3DS doesn't have that.
Have you asked Nintendo support about it?

No I have not done that yet, wanted to check online first, maybe safest to contact them? Since that disc is probably for protecting from dush and such.

 

[Kikirini]

Does it affect the movement or make any sounds when using the circle pad?
Can you move it using a small object, like a toothpick or something?
OK then.

It does sound a little bit more than my brothers 3DS, but it mostly because my is brand new and his is 2 months old. Also my circle pad is a bit more "harder to move around" since it's not that much used yet. (like a new N64 controller vs a used one...xD)

Weird, my Zelda 3DS doesn't have that.
Have you asked Nintendo support about it?

No I have not done that yet, wanted to check online first, maybe safest to contact them? Since that disc is probably for protecting from dush and such.

I'd just email or call them, provide the pictures you showed us, they will probably have some good info, and be able to tell you whether it's broken or not.

 

[EyeZ]

Mine is not like yours, yours looks like some of the plate under the circle pad has chipped off.

 

[Snailface]

Just tried to move on it a bit with a pen, it seems the little plastic circle somehow got clean crack from being bent, almost as if someone have hold the disk and bent it a little until it cracked. Since its going down a down a bit and it's not like it's missing a piece

It's a plastic washer. It has a crack on it intentionally so it can be affixed to the slider during manufacturing. I have two 3DSs and they've both had it since purchase. The 'cracked' part tends to move around during use and is completely normal.

Took another look, that's not normal. Sorry.
Send it in.

 

[CrimzonEyed]

Sigh when I finally bough my 3DS it's something wrong it xD

EDIT: Checked with a pen on my brothers 3DS, he have a crack in the disk too, but it's not bent down like mine :/

 

[Eerpow]

Sigh when I finally bough my 3DS it's something wrong it xD

EDIT: Checked with a pen on my brothers 3DS, he have a crack in the disk too, but it's not bent down like mine :/

Don't take my word for it but I think the black plastic disc is supposed to have a "crack", or more like a fine line, due to how they are manufactured.

Personally I don't think it's worth sending in, I would suggest you to wait half a year and see if gets worse. I would also recommend lubing it once in a while during that time, making it smoother for play.


EDIT: The reason to why I think it's not worth it is that your brand new unit will probably end up getting scratched during the repair process.

 

[Langin]

It's okay, Nintendo said it is normal to have it. ^^

 

[X_XSlashX_X]

Don't have it either. Nintendo says it's normal but how normal exactly? Rarely anybody has it from what I can see.

 

[jimmyemunoz]

I voted no. If Nintendo says it's normal then I must have an abnormal 3DS. Now I'm pissed.......

 

[Langin]

Don't have it either. Nintendo says it's normal but how normal exactly? Rarely anybody has it from what I can see.

There should be no problem if you don't have it.