Hardware Mig Switch on Switch 2

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Bug Bounty and more 'stealthy'
 
Where do you think the console goes after the store takes it back? The retail stores don't eat the cost. They send it back to Nintendo.

Yes sure, and Nintendo takes a look at it and tells the seller this Switch was legitimately banned for violating TOS, and sends it back. Period.
So again, the seller has to contact the person who returned it and clear this case, NOT Nintendo!
And THIS is the reason kinda any seller logs the SN of given products (gaming consoles, smartphone, etc)
 
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Yes sure, and Nintendo takes a look at it and tells the seller this Switch was legitimately banned for violating TOS, and sends it back. Period.
So again, the seller has to contact the person who returned it and clear this case, NOT Nintendo!
And THIS is the reason kinda any seller logs the SN of given products (gaming consoles, smartphone, etc)
Are you involved in this process? While I can see that being a possibility, it would seem more problematic for Nintendo than simply refreshing the unit with a new certificate and reselling or sending back out as a warranty or repair replacement.

I would certainly expect the retailers to keep track of serials to prevent purchase/swap/return but I doubt it gets tracked any further than that.
 
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Are you involved in this process? While I can see that being a possibility, it would seem more problematic for Nintendo than simply refreshing the unit with a new certificate and reselling or sending back out as a warranty or repair replacement.

I would certainly expect the retailers to keep track of serials to prevent purchase/swap/return but I doubt it gets tracked any further than that.
Agreed. In my (long ago) retail worker past it worked like this:

If customer is returning in the return-window, there's basically no questions asked. If they say it's not working, they're given benefit of doubt and the return is simply processed. The item is marked as defective so that it's not re-sold and returned to the manufacturer. In this case, Nintendo.

While I recognize that it could work differently now and for Switch 2 I doubt it. As you say, it creates a lot of unnecessary faff, confusion, and points of argument/disagreement with business partners that's very likely not worth the cost of the minority of affected banned units.
 
Are you involved in this process? While I can see that being a possibility, it would seem more problematic for Nintendo than simply refreshing the unit with a new certificate and reselling or sending back out as a warranty or repair replacement.

I would certainly expect the retailers to keep track of serials to prevent purchase/swap/return but I doubt it gets tracked any further than that.

Not in this special process with Nintendo but my firm does a lot of P2P business (=selling to resellers, not to endcustomer) and this is how it works. We sell products to sellers and they sell it to the customer, so the customer has a selling contract with the seller, not with US. If one of these products has a problem, it's the job of the reseller to check wether this problem is caused by customer AFTER it was bought or not, it not we take a look at it if the problem was there from the beginning. But if we find out that the problem is caused by the customer, we will send it back without repair and tell it to the reseller.
You can be 100% sure that a seller like Nintendo has some conditions in their contracts what the responsibilities of the resellers are, in this case for example checking serial numbers, testing System when returned and so on.
Why would they do all these things at their own cost, they are not stupid and banned SN is also nothing new since the same situation was with Switch1.

If a reseller is THAT careless (not even turning console on, not checking SN) the damage is on him.
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Agreed. In my (long ago) retail worker past it worked like this:

If customer is returning in the return-window, there's basically no questions asked. If they say it's not working, they're given benefit of doubt and the return is simply processed. The item is marked as defective so that it's not re-sold and returned to the manufacturer. In this case, Nintendo.

While I recognize that it could work differently now and for Switch 2 I doubt it. As you say, it creates a lot of unnecessary faff, confusion, and points of argument/disagreement with business partners that's very likely not worth the cost of the minority of affected banned units.

So if a customer comes to you telling the product is not working you do not ask "what's exactly not working, what's the problem" and then verify the problem before you take it back?

I once returned a Smartphone (HTC, had it 2 weeks before i noticed dust under the display) and I had to show the guy at T-Mobile store what the problem was, he then filed a report and send it with the Smartphone to HTC.
 
Last edited by der:Tom,
Not in this special process with Nintendo but my firm does a lot of P2P business (=selling to resellers, not to endcustomer) and this is how it works. We sell products to sellers and they sell it to the customer, so the customer has a selling contract with the seller, not with US. If one of these products has a problem, it's the job of the reseller to check wether this problem is caused by customer AFTER it was bought or not, it not we take a look at it if the problem was there from the beginning. But if we find out that the problem is caused by the customer, we will send it back without repair and tell it to the reseller.
You can be 100% sure that a seller like Nintendo has some conditions in their contracts what the responsibilities of the resellers are, in this case for example checking serial numbers, testing System when returned and so on.
Why would they do all these things at their own cost, they are not stupid and banned SN is also nothing new since the same situation was with Switch1.

If a reseller is THAT careless (not even turning console on, not checking SN) the damage is on him.
So at least here in the states it isn't the job of the people running the return desks to test things that they see returned. Yes, they should check the SN, but asking them to turn it on, verify functionality, and decide yes/no on returnability simply isn't in their job description. They're paid to staff a counter and follow a specific set of rules on returns (usually time based), not verify/challenge a customers claim of functioning or not. They usually only ask if there is a problem or not. No checking, no notes on what the problem is. Historically even management won't refuse a return if they are within the time frame and have a receipt.

Even if what you say is true and the retailers are getting smacked with the cost after accepting a return for a banned console I suspect they will start to put pressure on Nintendo to give them some relief using the same argument. It isn't the retailer's job to determine if a device is functioning as expected or not and they would have no way of knowing if the error was a permanent one or not without guidance from Nintendo since it doesn't say "Banned Permanently" and only says it's "Currently restricted from Nintendo's services". Even with said guidance I doubt the retailers want to deal with checking/verifying every returned console.
 
Hm that's interessting, dunno if there is indeed a difference between US and EU.

Also, what I'm thinking: Nintendo Switch is a kinda fragile handheld console with a display, so they don't even check for visible scratches, damage marks etc.?
So I can return a Switch with a broken display (if im still in time) and once Nintendo sees it I can say that when I returned it it was ok, must have happened while shipping?
 
Hm that's interessting, dunno if there is indeed a difference between US and EU.

Also, what I'm thinking: Nintendo Switch is a kinda fragile handheld console with a display, so they don't even check for visible scratches, damage marks etc.?
So I can return a Switch with a broken display (if im still in time) and once Nintendo sees it I can say that when I returned it it was ok, must have happened while shipping?

Most of the time, social pressure keeps people in check so this happens a lot less frequently then you'd expect. At least in my neck of the woods
 
Not in this special process with Nintendo but my firm does a lot of P2P business (=selling to resellers, not to endcustomer) and this is how it works. We sell products to sellers and they sell it to the customer, so the customer has a selling contract with the seller, not with US. If one of these products has a problem, it's the job of the reseller to check wether this problem is caused by customer AFTER it was bought or not, it not we take a look at it if the problem was there from the beginning. But if we find out that the problem is caused by the customer, we will send it back without repair and tell it to the reseller.
You can be 100% sure that a seller like Nintendo has some conditions in their contracts what the responsibilities of the resellers are, in this case for example checking serial numbers, testing System when returned and so on.
Why would they do all these things at their own cost, they are not stupid and banned SN is also nothing new since the same situation was with Switch1.

If a reseller is THAT careless (not even turning console on, not checking SN) the damage is on him.
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So if a customer comes to you telling the product is not working you do not ask "what's exactly not working, what's the problem" and then verify the problem before you take it back?

I once returned a Smartphone (HTC, had it 2 weeks before i noticed dust under the display) and I had to show the guy at T-Mobile store what the problem was, he then filed a report and send it with the Smartphone to HTC.
I worked at a big box retail store (long time ago) and for a large national chain (BBY, Target, etc.) policy is to not hassle anyone if they’re inside the 14 days. It gets boxed up and shipped back because that was the agreement we had with the manufacturer.

I think those phone shops sometimes are franchises or regional franchises right? maybe their math is different. For national retailers, i think that it’s cheaper in the grand scheme to not ask questions that create faff and hassle. There’s probably less than $10 in profit on a Nintendo Switch 2 for a retailer like Best Buy. Even if your folks are making minimum wage, it’s just not worth anyone’s time. It’s Nintendo’s problem if customer says it doesn’t work. At least that’s their perspective I think.

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I also very much think Nintendo is perfectly happy to eat the cost of a few hundred or thousand banned units to, from their perspective, protect their IP if they had to. And in many cases, they won’t have to anyway - many banned users are keeping their units. I think this whole issue is a drop in the bucket of overall volume and retailers and Nintendo will just follow their normal policies. and if there’s a few marginal cases of banned consoles getting returned that should’ve gone one way or the other based on a contract, that’s almost certainly rounding error in overall total units.
 
Last edited by dovahkiing,
Hm that's interessting, dunno if there is indeed a difference between US and EU.

Also, what I'm thinking: Nintendo Switch is a kinda fragile handheld console with a display, so they don't even check for visible scratches, damage marks etc.?
So I can return a Switch with a broken display (if im still in time) and once Nintendo sees it I can say that when I returned it it was ok, must have happened while shipping?
I work in retail. When dealing with a return, if the packaging looks like it has been opened, then we check to make sure that the item and all other accessories are in the box. For something like a S2, we would check regardless due to price of the unit. If the screen is cracked / heavily damaged, then we can refuse the return.

Sometimes things like this gets missed, especially small micro scratches, and we aren't exactly trained on this, neither are managers. So as long as the item is inside the box and it's within the return window and the screen isn't obviously destroyed, it'll get accepted for a return.
 
I work in retail. When dealing with a return, if the packaging looks like it has been opened, then we check to make sure that the item and all other accessories are in the box. For something like a S2, we would check regardless due to price of the unit. If the screen is cracked / heavily damaged, then we can refuse the return.

Sometimes things like this gets missed, especially small micro scratches, and we aren't exactly trained on this, neither are managers. So as long as the item is inside the box and it's within the return window and the screen isn't obviously destroyed, it'll get accepted for a return.
You helped MigSwitch to improve their firmware but you work in retail? You should get a developer job mate! :)
What did you do exactly for them?
 
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so we can play only switch 1 games on switch 2 with MIGSWITCH right? that's useless for my opinion...
 
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so we can play only switch 1 games on switch 2 with MIGSWITCH right? that's useless for my opinion...
Which Switch 2 games do you play? Are there even any available except Mario Kart World?
Most people still play Switch 1 games on their Switch2...

MigSwitch will never support Switch2 games, because their card is too slow and it would be detectable.

Lets see if there will be a MigSwitch2 product...
 
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Except it's fake. Apparently a person replied that worked in Nintendo support and they got the option to ban and unban from their system.
My aunt at Nintendo said: No U

I mean, how can we even verify anything ?
Current day Nintendo, I'd recon'd do anything for more munny.

Personally I'm not too concerned.
They only managed to destroy decades of trust in 3 measly months.

I'll look for my steam password now.
 

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