I know that there are a lot of people complaining about these things, and I knew about them before I got mine. I was hoping not to get one like this, but it turned out I did. My left hinge squeaks sometimes and is loose. It bothers me and makes me feel like Nintendo didn't even try. You'd expect a well build from a $250 console. This what Nintendo told me after I emailed them about the problem: "Hello, Thanks for contacting us. The hinge was designed to move easily and have some play when clicked into place. When you move the upper screen it should stay where you leave it without flopping forward or backward on its own." I know people have gotten responses from Nintendo just like this, but it's just really dumb that they're trying to say it was meant to be loose and wobbly.