So, you may or may not remember that Origin unveiled that really nifty "Great Game Guarantee" program a while back, allowing users to get refunds on the games they purchased through the service.
Well, it looks like that was only the beginning - the origin, if you will.
A good, new policy for good, old games.
It's great to see more and more services offer these sorts of programs, and the more there are, the more pressure there is for the others (*cough*Valve*cough*) to step up their game. Whether or not you use GoG.com (though you really should), we all win.
So... yeah. Um, that's it. What? These can't all end with big punch lines you know? Sometimes you just have to report the story and cut th
Well, it looks like that was only the beginning - the origin, if you will.
GOGSo, you bought a game on GOG.com and you've run into some trouble launching and playing it on your system, despite the fact it meets the specs we've put on the game's catalog page? This happens rarely, as our test lab does its best to assure your experience with our titles is as smooth as possible. But it does happen. And when it does, we want to give you the best support you'll ever get from an on-line store. Just navigate to our Support section--it's quite possible that the solution to your problem is already posted there. If not, just fill in a ticket describing your troubles and our top men will do their best to fix it all for you, so you can enjoy your purchase.
But what if they cannot find a solution? If such a rare event should occur, we'll give you your money back.Simple as that. If you buy a game on GOG.com and find that it doesn't work properly on your system, and our support cannot fix the problem, you get a full refund. It's a worldwide guarantee, and you have whole 30 days after the purchase date, to contact us about the refund.
There's even more! If you bought a game by mistake, or simply changed your mind about a purchase, you can get a full refund within 14 days, as long as the game wasn't downloaded. If in any doubt about our refund policies, please consult our FAQ.
A good, new policy for good, old games.
It's great to see more and more services offer these sorts of programs, and the more there are, the more pressure there is for the others (*cough*Valve*cough*) to step up their game. Whether or not you use GoG.com (though you really should), we all win.
So... yeah. Um, that's it. What? These can't all end with big punch lines you know? Sometimes you just have to report the story and cut th