getting retroarc to run on new windows 10 hp laptop

Daddy Horror

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hello guys please tell me there are people here i need some help
i just got a new windows 10 hp laptop and i got old dos games working great but i can not for the life of me get retroarc to run ps1 or segacd games to run and when i try on a playstation 1 emulator it says not respondeing when ever i try to run anything even bios,and yes i have both systems bio's
i cant seem to get anyone to help,not even talk back to me
 
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