Hi there,
I just got an EZIV and am really excited, but I can't get the client software to work. The first time I ran the software, I got to the language selection prompt. I chose English, and it promptly crashed. Now, every time I run ez4_client.exe, it crashes immediately with the error "EZ4_ClientC6 MFC Application has encountered a problem and needs to close. We are sorry for the inconvenience."
I've downloaded many versions of the client and they all have the same error. I've tried running the client in compatibility mode too, but no dice.
I saw this topic, which seemed like my problem: http://gbatemp.net/index.php?showtopic=86523
However, that person fixed it by running an sfc /scanall and virus check. I did both of those things and the problem still exists. Can anyone help, please? I would really like to be able to use my EZIV...
I just got an EZIV and am really excited, but I can't get the client software to work. The first time I ran the software, I got to the language selection prompt. I chose English, and it promptly crashed. Now, every time I run ez4_client.exe, it crashes immediately with the error "EZ4_ClientC6 MFC Application has encountered a problem and needs to close. We are sorry for the inconvenience."
I've downloaded many versions of the client and they all have the same error. I've tried running the client in compatibility mode too, but no dice.
I saw this topic, which seemed like my problem: http://gbatemp.net/index.php?showtopic=86523
However, that person fixed it by running an sfc /scanall and virus check. I did both of those things and the problem still exists. Can anyone help, please? I would really like to be able to use my EZIV...