Following the controversy of Shenmue III becoming an Epic exclusive, backers can now get refunds
During E3 2019, it had been quietly revealed that Shenmue III would be headed to the Epic Games Store for PC, as an exclusive. This contrasted with what had been initially promised to Kickstarter backers--a Steam key--which resulted in controversy and confusion as to how things would play out for those who paid for the game and requested a digital PC copy. When it was announced that backers would be unable to request a refund, things became even more contentious. Aiming to calm the masses, a message from the Shenmue III development team noted that the Ys Net and Deep Silver would be looking into how best to work the situation out. Now, after a few weeks, it appears that the team has come up with a solution.
Those who backed the game get one of four options:
- a. PC Physical: Package (Disc) ＋ EGS Key
- b. PC Digital: EGS Key
- c. PS4 Physical: Package (Disc)
- d. PS4 Digital: PSN Voucher Code
Most importantly, refunds will now be allowed, if none of the above choices suit you.
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