Nintendo 3DS Plagued with Black Screen of Death

jobhosle · Mar 29, 2011

hi there
i have a fully updated system & no flashcard inserted, wifi on permanently.
i have had bsod 4 times in 2 days
every time it has happened when i chose an item from one of the inbuilt software menu options (photo icon on main page, "venture forth" in streetpass quest, etc)
uk customer service has been quick, they said that "this may suggest an internal fault with your console", and sent me a pdf of a prepaid postage label, but "we are unable to guarantee that your 3DS saved data (including game saves, Miis, StreetPass and SpotPass data) can be retained, although we always endeavour to retain this on your console wherever possible."
bummer cos i was really enjoying the 3DS so far.

KingVamp · Mar 29, 2011

Do you think formatting and updating from the get go will prevent this?

nitrozz · Mar 29, 2011

updated ! now, how to delete stupid video ?

ItsMetaKnight · Mar 29, 2011

no problems at all on my japanese 3ds and i'm playing for more than 4 weeks now

CCNaru · Mar 29, 2011

What games have problems? I'm going to buy a game probably today and was thinking of Pilotwings?

Deleted-185407 · Mar 29, 2011

I can't remember exactly what happened, but I believe I got this error when I was updating my 3DS. The update was almost finished, then came up with an error, and had to restart the system. Thankfully, though, the update seemed like it was successful, as I was able to watch the video, and the version number changed.

However, yesterday, I was playing Super Monkey Ball for a while, and when one of the levels began, it crashed and showed me the error again. Restarted, everything was fine. Though it has made me a little concerned now, especially with the update crashing as well.

Not sure if it's entirely unrelated either, but I've been getting a fair bit of lag (especially in the likes of Super Monkey Ball "Brawl" and a little with Street Fighter) both online and local wireless play. I didn't test it much, but plan to as soon as I can. Considering people are saying it could be down to the wireless, has anyone been having similar problems?

I also formatted the SD card to FAT32 after the second crash during SMB happened.

VashTS · Mar 29, 2011

im sure a few trousers were soiled when they were playing with an r4 or acekard or whatever, then they played a 3ds game and bam this screen. i know i would bug out.

this is why im waiting, plus there are like maybe a dozen games set for release in the next few months. i need a killer game, like mario or donkey kong or zelda first.

Terenigma · Mar 29, 2011

How many people here on the forum have actually had this problem AFTER updating? and what stuff have you tried?

EG

1) did you try your flashcard

2) did you change your SD card

3) did you put anything other than music and pictures on the SD card

5) are you using a europe or us 3ds or possibly japanese?

6) did you turn the wireless setting off?

TheNikkoMan · Mar 29, 2011

Terenigma said:
How many people here on the forum have actually had this problem AFTER updating? and what stuff have you tried?

EG

1) did you try your flashcard - Yes, DS2 and M3i Zero. Neither of them were functional though

2) did you change your SD card -No, but I have taken it out once.

3) did you put anything other than music and pictures on the SD card - No

5) are you using a europe or us 3ds or possibly japanese? - European

6) did you turn the wireless setting off? - Don't remember.

7) Pre/Post update? - Post

This

Deleted-185407 · Mar 29, 2011

Terenigma said:
How many people here on the forum have actually had this problem AFTER updating? and what stuff have you tried?

EG

1) did you try your flashcard

2) did you change your SD card

3) did you put anything other than music and pictures on the SD card

5) are you using a europe or us 3ds or possibly japanese?

6) did you turn the wireless setting off?

After update, but got error during update.

1) No.
2) No.
3) No.
5) Europe.
6) Wireless was on.

nl255 · Mar 29, 2011

Actually, it makes perfect sense that once you start having the BSOD it could be permanent. It is just like with your computer, if you don't shut down properly (like if there is a power outage or an OS crash) it can cause filesystem corruption which means you have to reformat and reload the OS which you can't do on the 3DS/DSi/Wii. While journalling filesystems have taken care of this in many modern OSes (NT 5.0 and higher, MacOS X, and Linux) I doubt the 3DS uses a filesystem that supports journalling. Don't you remember sometimes having a corrupt hard drive and having to reformat/reinstall everything after Windows 95 locked up?

ferret7463 · Mar 29, 2011

I would like to ask if you guys got the Black screen during playing a regular DS cart.

Beige · Mar 29, 2011

I've had no trouble *knock wood* and I was on stock for the first couple days. I just updated last night and still have no issues. For the most part, I've played with the built-in stuff and played Pilotwings and Pokemon White. The SD card I put in was a Kingston 16GB that I gave a fresh format before putting it in the system.

funem · Mar 29, 2011

I have been using mind endlessly since I purchased it, played all the preloaded stuff as well as Ridge Racer, Street Fighter and Rayman. Not once encountered an errors. First thing I did when I bought it was to update the firmware. My hope for this is that it will encourage Nintendo to bring foward the release date for the firmware update, the only thing I hated about the system was it was shipped with lumps of the OS missing.

TheClaw94 · Mar 29, 2011

I've had this error twice, once while I was playing Rayman and once while just sitting on the home menu (both crashes happened AFTER I had updated the firmware to the current version). I hope I won't need to return the system...

Rock Raiyu · Mar 29, 2011

I may have to take mine back and exchange it. I updated and formatted but I still keep having the same error no matter what game is in there. Even does it when there isn't a game in there.

AndreXL · Mar 29, 2011

Hmph. Probably too much security on the system that it ends up being triggered by false positives.

Coto · Mar 29, 2011

nl255 said:
Actually, it makes perfect sense that once you start having the BSOD it could be permanent. It is just like with your computer, if you don't shut down properly (like if there is a power outage or an OS crash) it can cause filesystem corruption which means you have to reformat and reload the OS which you can't do on the 3DS/DSi/Wii. While journalling filesystems have taken care of this in many modern OSes (NT 5.0 and higher, MacOS X, and Linux) I doubt the 3DS uses a filesystem that supports journalling. Don't you remember sometimes having a corrupt hard drive and having to reformat/reinstall everything after Windows 95 locked up?

Yes but Nintendo DS/i didn`t have such problems, and they share the same "OS" model, except of encrypted stuff. At first I thought of this being a rarity, but then suddenly users complaining about it through middle gameplay, or just randomly.

stanleyopar2000 · Mar 29, 2011

this is why we let the fools and tools buy all the "latest and greatest" new shit first

let them discover all the bugs and problems the devices have to offer!

Midna · Mar 29, 2011

stanleyopar2000 said:
this is why we let the fools and tools buy all the "latest and greatest" new shit first

let them discover all the bugs and problems the gadget has to offer!

Meanwhile I have a 3DS and you don't

I haven't gotten any crashes like this either. Get off the horse.

Nintendo 3DS Plagued with Black Screen of Death

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