I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?
- Thread starter nickds25
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Just send them a message to: sales@ chinadistrib.com saying that you have not received your license and that you want a refund. They sent me the code 3 hours later
I just did the same, and they promised it'd be within two hours this time. Any luck?
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Don't feel too bad, they never responded to me at all either. Guess they bit off more than they could chew.
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Yup, Axiogame can choke on it. Ordered from Online-trends and 3DS-flashcard... Got both keys in less than 12 hours..
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They had an issue with emails sending keys out. One guy is currently manually processing all orders.
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Been about 24 hours, still no response from axiogames... so even though it costs $10 more, I did a modchipsdirect order about an hour ago. After 30 minutes I got an email from my credit card company (Chase) wondering if it was a fraud charge, and the email had a yes or no option. I chose yes. About 2 minutes later I got an email from modschipdirect telling me the payment was blocked by my credit card and to contact them to release it, email back modchipsdirect and tell them we're good to go, and then they will try again. I immediately emailed them back about the email I got from Chase and how I hit the yes option. 15 minutes later I got my code from modchipsdirect.
So it only took about 45 minutes from the time I ordered to get the code, even though I had to take the extra "fraud" steps and communicate back and forth with modchipsdirect. Very impressed!
I told axiogames I wanted to cancel. We'll see what happens... I suppose I'll just sell the code from them if I get one.
So it only took about 45 minutes from the time I ordered to get the code, even though I had to take the extra "fraud" steps and communicate back and forth with modchipsdirect. Very impressed!
I told axiogames I wanted to cancel. We'll see what happens... I suppose I'll just sell the code from them if I get one.
I ordered just the license key. 3 days ago I sent an email threatening to call my cc to get my money back if they don't ship. no response. this morning I wrote again. no response so far (4 hours). I'm contacting digitopz to see if their license code is indeed in stock (their website says as such). if I hear back from them I'll follow through on my threat to axiogame.
Omg, I got it!! I just had to say I wanted a refund, the "I want to cancel my order" wasnt effective enough. Oh, and check your spam folder!
got my to in 2 minutes. First mail sent yesterday, i was nice, no reply. Sent a stronger email, got reply with code in 2 minutes.... Not a nice way to work...
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