Wii U Failure Rates & Nintendo repair time

Discussion in 'Wii U - Console, Accessories and Hardware' started by wiiando, Jan 21, 2015.

  1. wiiando
    OP

    wiiando GBAtemp Regular

    Member
    3
    Dec 28, 2008
    United States
    Anyone had a Wii U fail on them in some way? Had mine nearly 4 months and came to play some MK8 a few days ago only to find out the HDMI output isn't working.

    Resetting it via the gamepad made no difference the Wii U didn't detect any TV and the TV didn't detect the Wii U either.

    Sent it off to Nintendo repair today to there UK centre, any ideas on a turnaround time?
     
  2. Bent

    Bent GBAtemp Regular

    Member
    4
    Nov 6, 2002
    United States
    A few weeks ago my launch day Wii U started having a blinking red light when it was in standby mode. I would need to unplug it then plug it back in, and it would work fine, but the next day I would notice the blinking red light again. Then the other day when I tried to play it, it wouldn't boot at all, as soon as the power button was pressed it would go to a blinking red light.

    This is the first time I have ever sent a Nintendo console in for repair, (although once my wife's (then girlfriend) DS Lite's R Button stopped working and we sent that in) so I am not too familiar with the process. I also am in the US, so I have no idea what the differences between countries might be, so I am as intertested to hear any stories as well. Currently, the Nintendo website only lists my Wii U as "Received". I sent it in last Tuesday, so 8 days ago.

    I am concerned they won't be able to retrieve any save data off of it now, since I didn't send it in at first issue and now it won't boot at all. But I didn't want to pay $100 bucks to repair it so close to Christmas if I didn't have to.
     
  3. DarkWrath669

    DarkWrath669 Member

    Newcomer
    1
    Sep 29, 2014
    Hampshire
    My experience with the UK repair center was only a week turn around time, so I shouldn't think it would be too long.
    My issue was software related on my 3DS, so hardware may be a little longer.
     
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