Hardware Stock 3DS Softbricked Itself?

[Magical Sheep]

Please do that, though I think custom firmware and ntrboothax are the only saviors for her 3DS now (unless she wants to hand Nintendo $70+)...

Alright, I got a bit more, though it's not too much. On 7/1 (mo/day) she came over to my house, and her 3DS got a few streetpasses, but basically sat on the table for the day. It got dropped when she was leaving, but it fell onto carpet and the drop was only a few inches. She took it home, played on it for a bit (About an hour), and powered it off. On the following Monday (7/3) she told me that it was acting weird and that the screens had stopped working.
I got to see it again last Saturday (7/8) which is when I tried the troubleshooting stuff on the guide, and making this thread before telling her that it got bricked. I did look at the inside of the system to be sure nothing had come loose or disconnected, but that was after trying the troubleshooting steps.

To summarize: A few days before it bricked, it had little use and a small drop.

 

[Potato hoarder]

Alright, I got a bit more, though it's not too much. On 7/1 (mo/day) she came over to my house, and her 3DS got a few streetpasses, but basically sat on the table for the day. It got dropped when she was leaving, but it fell onto carpet and the drop was only a few inches. She took it home, played on it for a bit (About an hour), and powered it off. On the following Monday (7/3) she told me that it was acting weird and that the screens had stopped working.
I got to see it again last Saturday (7/8) which is when I tried the troubleshooting stuff on the guide, and making this thread before telling her that it got bricked. I did look at the inside of the system to be sure nothing had come loose or disconnected, but that was after trying the troubleshooting steps.

To summarize: A few days before it bricked, it had little use and a small drop.

I'm not sure what to do besides waiting for another update so you can use recovery mode

 

[windhazard]

You can always hardmod, install BS9 and do a CTR Transfer. This should help if the problem lies with the NAND. If it was technically broken then no can do. Sure you can wait for a new update from Nintendo or ntrboothax, but who knows when they come.

 

[BARNWEY]

Alright, I got a bit more, though it's not too much. On 7/1 (mo/day) she came over to my house, and her 3DS got a few streetpasses, but basically sat on the table for the day. It got dropped when she was leaving, but it fell onto carpet and the drop was only a few inches. She took it home, played on it for a bit (About an hour), and powered it off. On the following Monday (7/3) she told me that it was acting weird and that the screens had stopped working.
I got to see it again last Saturday (7/8) which is when I tried the troubleshooting stuff on the guide, and making this thread before telling her that it got bricked. I did look at the inside of the system to be sure nothing had come loose or disconnected, but that was after trying the troubleshooting steps.

To summarize: A few days before it bricked, it had little use and a small drop.

It sounds like a hardware thing to me, possibly the NAND is damaged from the fall or the wires connected to it became loose (yet still attached). At this point, I would definitely consider sending it to Nintendo since it isn't hacked. Even though it isn't under warranty anymore, they'll still fix it if you pay them...

 

[Magical Sheep]

I'm not sure what to do besides waiting for another update so you can use recovery mode

You can always hardmod, install BS9 and do a CTR Transfer. This should help if the problem lies with the NAND. If it was technically broken then no can do. Sure you can wait for a new update from Nintendo or ntrboothax, but who knows when they come.

I let her know of a few things that could be done, but she didn't want to have to send her 3DS out to someone for a hardmod, so unless I can do it, which I don't really want to attempt since I have no experience with soldering, hardmod is pretty much out of the question. I think she'll lean more towards waiting for ntrboothax or a new system update. If we end up waiting for that, the system is getting B9S just so if something like this happens again, she could fix it herself with GM9.

It sounds like a hardware thing to me, possibly the NAND is damaged from the fall or the wires connected to it became loose (yet still attached). At this point, I would definitely consider sending it to Nintendo since it isn't hacked. Even though it isn't under warranty anymore, they'll still fix it if you pay them...

I may try contacting someone at Nintendo and seeing how much it would be because sending it to them honestly seems like the best solution for this situation. I may wait on trying to contact them until she's with me just in case there's something that I missed about the situation.

 

[BARNWEY]

I let her know of a few things that could be done, but she didn't want to have to send her 3DS out to someone for a hardmod, so unless I can do it, which I don't really want to attempt since I have no experience with soldering, hardmod is pretty much out of the question. I think she'll lean more towards waiting for ntrboothax or a new system update. If we end up waiting for that, the system is getting B9S just so if something like this happens again, she could fix it herself with GM9.

I may try contacting someone at Nintendo and seeing how much it would be because sending it to them honestly seems like the best solution for this situation. I may wait on trying to contact them until she's with me just in case there's something that I missed about the situation.

It's probably going to be $70+ due to the nature of it. Though, she will get a 100 day repair warranty afterwards (in case something went wrong with the repair). For more info, visit this link: https://www.nintendo.com/consumer/repair/repairTerms.jsp

 

[Magical Sheep]

It's probably going to be $70+ due to the nature of it. Though, she will get a 100 day repair warranty afterwards (in case something went wrong with the repair). For more info, visit this link: https://www.nintendo.com/consumer/repair/repairTerms.jsp

I think I missed that on their site, thanks for linking it. I'll see what she wants to do in regards to sending it to Nintendo.

 

[Magical Sheep]

A system update just went up. What. I'm updating the bricked system through recovery mode right now.

--------------------- MERGED ---------------------------

A system update just went up. What. I'm updating the bricked system through recovery mode right now.

11.5.0-38 is live.
That was meant to be an edit. ._.

Edit: Welp. Updating didn't help. Rest in rip.

 

[BARNWEY]

A system update just went up. What. I'm updating the bricked system through recovery mode right now.

--------------------- MERGED ---------------------------


11.5.0-38 is live.
That was meant to be an edit. ._.

Edit: Welp. Updating didn't help. Rest in rip.

I'm thinking it needs to be sent to Ninty....

 

[Magical Sheep]

I'm thinking it needs to be sent to Ninty....

Seems like it. Ultimately, it depends on what my friend wants to do, but I'll tell her that it'll be the best decision if she wants it fixed anytime soon.

 

[BARNWEY]

Seems like it. Ultimately, it depends on what my friend wants to do, but I'll tell her that it'll be the best decision if she wants it fixed anytime soon.

Keep us updated