PS4 users claim that dangerous messages are causing systems to lock up and crash

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It appears that PlayStation 4 users might need to quickly go tweak their system settings, due to a newly uncovered "hack" in the form of corrupted private messages. Hundreds of users have reported that upon receiving a weird message in their PS4's message inbox, their consoles would freeze up, and not do anything, requiring a full factory reset in order to function again. This glitch can happen to anyone that allows messages from "everybody", so it's highly recommended that for now, you should set messages to friends only. Those unlucky enough to experience the problem find that upon getting the message, their system won't connect to their controller, and if they try to force the system to go back to the menu, it'll still crash when signing into their account. Sony hasn't said anything in regards to the matter at this time.

Even deleting the message from the mobile app doesn’t work. It happened to me during Rainbow Six: Siege. A player from the other team used a dummy account to send the message and crashed my entire team. We all have had to factory reset. Only one of our guys wasn’t affected and he has his messages private. Do this ASAP to prevent this from happening to you.

This just happened to me during Rocket League. Got a message then after a minute my controller stopped working and everything went silent. Now I can’t access the home menu. It just goes to the ‘Report Problem’ screen every time

You can protect yourself from such problems if you go to settings, account management, privacy settings, and then personal info/messaging.

:arrow: Source
 

bluhacks

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The PS4s are not stable enough it seems.


Seriously though, that's kind of crazy that your PS4 can mess up from some message if you don't change the message settings.
 

leonmagnus99

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i actually received a message from a stranger no picture on icon.
and i just pressed Option then selected "leave"

thankfully nothing happened to my ps4, as i did not even open the message.
i made sure to change from anyone to friends only for messages.
 

Arras

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i actually received a message from a stranger no picture on icon.
and i just pressed Option then selected "leave"

thankfully nothing happened to my ps4, as i did not even open the message.
i made sure to change from anyone to friends only for messages.
The "bad" message breaks the ps4 without having to open it, so whatever you got, it was something else.
 

Wrathcaster

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Now the real test, setting messaging to friends only and see how nice your friends really are. Lots of people have that one asshole friend who would send the message for amusement lol. For now mine is being set to no-one. Taking no chances.
 
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Captain_N

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id say its pretty bad when and message from another user can cause your system to crash and need a factory reset. How is there even code for that to happen? that's like pressing the home button during a online game and it makes your opponents brick. Seriously what code is in a ps4 messaging system that allows for code execution
 
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To be fair, this isn't something you could try to record. It's random, so unless you want to set up a camera on a tripod running 24/7 for a very long time and have the PS4 running that same amount of time, you won't be able to catch it.

And if we could replicate some one doing it, we could be fixing it properly and we wouldn't be worrying about it any more anyways.
Thats the point,its not somthing that can be done on the first try.Its not somthing thats worth fear mongering over either.
 
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HEADBOY

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I just wanted to clarify, does the system crash as soon as we receive the message or when we open it? I want to make sure before I try to attempt setting to private on my brothers PS4.
 

NumberXIIIEdwin

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I just wanted to clarify, does the system crash as soon as we receive the message or when we open it? I want to make sure before I try to attempt setting to private on my brothers PS4.
From the sounds of it, the symptoms start as soon as you receive the message with your PS4 turned on. You don’t even have to open the message. But it’s safe to look at your inbox from somewhere else that’s not your console, like the PS App.
 

wiiando

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The PS4s are not stable enough it seems.


Seriously though, that's kind of crazy that your PS4 can mess up from some message if you don't change the message settings.

It's not that crazy, someone found a memory bug no doubt and a way to exploit it, with HEN it's not much different just this is malicious
 

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    I just found out that the EU version is better in literally every way, better sound quality, better lighting, and there's even a patch someone made to make the text look nicer
  • TwoSpikedHands @ TwoSpikedHands:
    Do I restart now using what i've learned on the EU version since it's a better overall experience? or do I continue with the US version since that is what ive been using, and if someone decides to play my hack, it would most likely be that version?
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  • Sicklyboy @ Sicklyboy:
    I'm not familiar with the technicalities of the differences between the two versions, but I'm wondering if at least some of those differences are things that you could port over to the US version in your patch without having to include copyrighted assets from the EU version
  • TwoSpikedHands @ TwoSpikedHands:
    @Sicklyboy I am wanting to fully change the game and bend it to my will lol. I would like to eventually have the ability to add more characters, enemies, even have a completely different story if i wanted. I already have the ability to change the tilemaps in the US version, so I can basically make my own map and warp to it in game - so I'm pretty far into it!
  • TwoSpikedHands @ TwoSpikedHands:
    I really would like to make a hack that I would enjoy playing, and maybe other people would too. swapping to the EU version would also mean my US friends could not legally play it
  • TwoSpikedHands @ TwoSpikedHands:
    I am definitely considering porting over some of the EU features without using the actual ROM itself, tbh that would probably be the best way to go about it... but i'm sad that the voice acting is so.... not good on the US version. May not be a way around that though
  • TwoSpikedHands @ TwoSpikedHands:
    I appreciate the insight!
  • The Real Jdbye @ The Real Jdbye:
    @TwoSpikedHands just switch, all the knowledge you learned still applies and most of the code and assets should be the same anyway
  • The Real Jdbye @ The Real Jdbye:
    and realistically they wouldn't

    be able to play it legally anyway since they need a ROM and they probably don't have the means to dump it themselves
  • The Real Jdbye @ The Real Jdbye:
    why the shit does the shitbox randomly insert newlines in my messages
  • Veho @ Veho:
    It does that when I edit a post.
  • Veho @ Veho:
    It inserts a newline in a random spot.
  • The Real Jdbye @ The Real Jdbye:
    never had that i don't think
  • Karma177 @ Karma177:
    do y'all think having an sd card that has a write speed of 700kb/s is a bad idea?
    trying to restore emunand rn but it's taking ages... (also when I finished the first time hekate decided to delete all my fucking files :wacko:)
  • The Real Jdbye @ The Real Jdbye:
    @Karma177 that sd card is 100% faulty so yes, its a bad idea
  • The Real Jdbye @ The Real Jdbye:
    even the slowest non-sdhc sd cards are a few MB/s
  • Karma177 @ Karma177:
    @The Real Jdbye it hasn't given me any error trying to write things on it so I don't really think it's faulty (pasted 40/50gb+ folders and no write errors)
  • DinohScene @ DinohScene:
    run h2testw on it
    +1
  • DinohScene @ DinohScene:
    when SD cards/microSD write speeds drop below a meg a sec, they're usually on the verge of dying
    +1
  • Psionic Roshambo @ Psionic Roshambo:
    Samsung SD format can sometimes fix them too
  • Purple_Heart @ Purple_Heart:
    yes looks like an faulty sd
  • Purple_Heart @ Purple_Heart:
    @Psionic Roshambo i may try that with my dead sd cards
    +1
  • Psionic Roshambo @ Psionic Roshambo:
    It's always worth a shot
    Psionic Roshambo @ Psionic Roshambo: It's always worth a shot