PS4 users claim that dangerous messages are causing systems to lock up and crash

5388900_sd.jpg

It appears that PlayStation 4 users might need to quickly go tweak their system settings, due to a newly uncovered "hack" in the form of corrupted private messages. Hundreds of users have reported that upon receiving a weird message in their PS4's message inbox, their consoles would freeze up, and not do anything, requiring a full factory reset in order to function again. This glitch can happen to anyone that allows messages from "everybody", so it's highly recommended that for now, you should set messages to friends only. Those unlucky enough to experience the problem find that upon getting the message, their system won't connect to their controller, and if they try to force the system to go back to the menu, it'll still crash when signing into their account. Sony hasn't said anything in regards to the matter at this time.

Even deleting the message from the mobile app doesn’t work. It happened to me during Rainbow Six: Siege. A player from the other team used a dummy account to send the message and crashed my entire team. We all have had to factory reset. Only one of our guys wasn’t affected and he has his messages private. Do this ASAP to prevent this from happening to you.

This just happened to me during Rocket League. Got a message then after a minute my controller stopped working and everything went silent. Now I can’t access the home menu. It just goes to the ‘Report Problem’ screen every time

You can protect yourself from such problems if you go to settings, account management, privacy settings, and then personal info/messaging.

:arrow: Source
 

bluhacks

Well-Known Member
Newcomer
Joined
Feb 8, 2018
Messages
62
Trophies
0
XP
277
Country
United States
The PS4s are not stable enough it seems.


Seriously though, that's kind of crazy that your PS4 can mess up from some message if you don't change the message settings.
 

leonmagnus99

Well-Known Member
Member
Joined
Apr 2, 2013
Messages
3,704
Trophies
2
Age
33
Location
Seinegald
XP
2,875
Country
Iraq
i actually received a message from a stranger no picture on icon.
and i just pressed Option then selected "leave"

thankfully nothing happened to my ps4, as i did not even open the message.
i made sure to change from anyone to friends only for messages.
 

Arras

Well-Known Member
Member
Joined
Sep 14, 2010
Messages
6,317
Trophies
2
XP
5,401
Country
Netherlands
i actually received a message from a stranger no picture on icon.
and i just pressed Option then selected "leave"

thankfully nothing happened to my ps4, as i did not even open the message.
i made sure to change from anyone to friends only for messages.
The "bad" message breaks the ps4 without having to open it, so whatever you got, it was something else.
 

Wrathcaster

Well-Known Member
Member
Joined
Jun 8, 2018
Messages
115
Trophies
0
Age
39
XP
438
Country
United Kingdom
Now the real test, setting messaging to friends only and see how nice your friends really are. Lots of people have that one asshole friend who would send the message for amusement lol. For now mine is being set to no-one. Taking no chances.
 
  • Like
Reactions: Subtle Demise

Captain_N

Well-Known Member
Member
Joined
Mar 29, 2010
Messages
1,903
Trophies
2
XP
2,016
Country
United States
id say its pretty bad when and message from another user can cause your system to crash and need a factory reset. How is there even code for that to happen? that's like pressing the home button during a online game and it makes your opponents brick. Seriously what code is in a ps4 messaging system that allows for code execution
 
D

Deleted User

Guest
To be fair, this isn't something you could try to record. It's random, so unless you want to set up a camera on a tripod running 24/7 for a very long time and have the PS4 running that same amount of time, you won't be able to catch it.

And if we could replicate some one doing it, we could be fixing it properly and we wouldn't be worrying about it any more anyways.
Thats the point,its not somthing that can be done on the first try.Its not somthing thats worth fear mongering over either.
 
Last edited by ,

HEADBOY

Well-Known Member
Member
Joined
Nov 3, 2010
Messages
117
Trophies
1
XP
1,082
Country
United States
I just wanted to clarify, does the system crash as soon as we receive the message or when we open it? I want to make sure before I try to attempt setting to private on my brothers PS4.
 

NumberXIIIEdwin

Jack In! MegaMan, Execute!!
Member
Joined
Aug 12, 2010
Messages
286
Trophies
1
Age
27
Location
Pherae
XP
2,735
Country
United States
I just wanted to clarify, does the system crash as soon as we receive the message or when we open it? I want to make sure before I try to attempt setting to private on my brothers PS4.
From the sounds of it, the symptoms start as soon as you receive the message with your PS4 turned on. You don’t even have to open the message. But it’s safe to look at your inbox from somewhere else that’s not your console, like the PS App.
 

wiiando

Well-Known Member
Member
Joined
Dec 28, 2008
Messages
343
Trophies
1
XP
1,791
Country
United States
The PS4s are not stable enough it seems.


Seriously though, that's kind of crazy that your PS4 can mess up from some message if you don't change the message settings.

It's not that crazy, someone found a memory bug no doubt and a way to exploit it, with HEN it's not much different just this is malicious
 

Site & Scene News

Popular threads in this forum

General chit-chat
Help Users
    K3Nv2 @ K3Nv2: https://youtu.be/K-Gqyv0gkHc?si=nGlIcg7Lr7OPfc4a