If you're too lazy to watch it: Any awkward skips or silences are due to my redacting of my personal information. I have a feeling this will prevent the internet hate brigade from kicking down my doors. A little background information: I share my 3DS with my family. I created a family account because people from my family sometimes buys multiple copies of the same game. I also exchange codes with my friends or we give each other codes we don't want/need for various reasons (for example, some friends don't care about Club Nintendo). In exchange sometimes I buy things from Club Nintendo for my friends and family. I used all of these codes on my Club Nintendo family account. Recently, I was able to redeem more than one $30 promotion for buying Shin Megami Tensei IV and Fire Emblem. As a result Nintendo remotely deleted the games I bought using that credit. These games included: Mario and Luigi: Dream Team, Zelda 2, Megaman 6, and Ninja Gaiden 1 & 2. I don't hold any ill will towards Nintendo for this incident. I don't believe I broke the rules, but it is their perogative what to do with their own system architecture. However, some have called me a liar because what I posted so far can easily be "faked." I have no reason to lie about any of this. I uploaded this conversation with Nintendo customer service as further proof that Nintendo CAN, in fact, remotely remove your games at their convenience, regardless of whether you purchased it or not. The worst you can accuse me of is being cheap and cutting costs where I can - and let's be honest, who DOESN'T try to keep costs down when buying games? I did not break any rules, and I did not do anything wrong. I am many things, but a liar isn't one of them. Again, I hold no ill will towards Nintendo for this. I plan on continuing my patronage towards their systems and games (in fact, I preordered my Pokemon 3DS XL recently, as well as Zelda: Wind Waker HD with Ganondorf figure). However, this does impact my confidence towards Nintendo's digital practices. The knowledge that they can, for any reason, and at any time, delete my games remotely, even when I am not doing anything wrong, sits unwell with me. I originally started buying digital-only because I believed it was best that my money goes directly towards developers/publishers, but now I am finding myself not as confident in that decision any longer.