Kick Gaming Has Real Integrity

staticfritz

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Recently, I ordered an Acekard 2i from Kick Gaming, in Canada. I was very excited to use the card, and for a while, it worked really well. That is until it stopped working three days later. I contacted Kick Gaming and requested a new card and they asked me to return the old card. They also suggested I write an accompanying letter that I would like my shipping refunded. Seriously.

The card I received to replace it was an M3i Zero. That was their suggestion, and a bit more expensive, I might add.

The new card happened to be defective as well, which was more a fault of M3 team than anyone else and again I wrote back to Kick Gaming. They apologized for the problem and offered my pick of cards to compensate me for my inconvenience.

A recent bout with Targus over a defective cooling pad did not go as well, with them telling me to pay for shipping to return it (which, for a cooling pad, would run me like $12).

This is the difference between a company that recognizes the value of customer satisfaction and one that doesn't. There was no hoop jumping, no making me feel as though I had done something wrong, just plain old decency.

Thanks to the good people at Kick Gaming.
 

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    it's a never ending battle to collect, restore and take care of those poor machines
    +1
  • DinohScene @ DinohScene:
    if only they could talk
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  • DinohScene @ DinohScene:
    it be one noisy room
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  • M4x1mumReZ @ M4x1mumReZ:
    I have around maybe 13-14 consoles.
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    Woah, how dusty is your PS3?!
  • DinohScene @ DinohScene:
    not the worst dust in a PS3 I ever seen
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  • M4x1mumReZ @ M4x1mumReZ:
    Hopefully mine hasn't collected any.
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  • DinohScene @ DinohScene:
    if mine ever YLOD, I'll replace the caps
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  • DinohScene @ DinohScene:
    for now, I'm more worried about the original Xboxes I have
    +1
  • M4x1mumReZ @ M4x1mumReZ:
    It's only the older revisions that have leaky caps.
  • DinohScene @ DinohScene:
    and the Trayloader G3 iMac...
    +1
  • M4x1mumReZ @ M4x1mumReZ:
    v1.6x should be alright.
  • DinohScene @ DinohScene:
    all xboxes suffer from shit caps
    +1
  • DinohScene @ DinohScene:
    capacitor plague
    +1
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    Oh, I know a lot about capacitor plague.
  • DinohScene @ DinohScene:
    not to mention the fact that capacitors simply have a shortish lifespan, even newer ones ;p
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    anyway, I'm off
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  • M4x1mumReZ @ M4x1mumReZ:
    This occured on many computer motherboards and other electronic devices.
  • M4x1mumReZ @ M4x1mumReZ:
    Aight, see ya later.
    M4x1mumReZ @ M4x1mumReZ: Aight, see ya later.