Going into PSN store. Black Screen

Discussion in 'PS3 - Games & Content' started by thekarter104, Feb 28, 2017.

  1. thekarter104
    OP

    thekarter104 GBAtemp Maniac

    Member
    1,230
    373
    Mar 28, 2013
    United States
    Hello.

    I have a problem. When I want to ener the PSN store, I end up with a black screen and have to hard-turn off the PS3, the switch on the back. I tried TV settings, no luck.
    The console is and was never modded in any way.
    Before trying to enter the PSN store, it updated to 4.81.

    Why do I get a black screen?

    Thanks.
     
  2. tedmg091309131

    tedmg091309131 GBAtemp Regular

    Member
    121
    20
    Feb 17, 2016
    United States
    You might try uninstalling then reinstalling the psn store.
     
  3. SpiffyJUNIOR

    SpiffyJUNIOR GBAtemp Fan

    Member
    311
    132
    Apr 13, 2016
    United States
    US
    Restart the console,worst case scenario,you'll have to reset your PS3.
     
  4. thekarter104
    OP

    thekarter104 GBAtemp Maniac

    Member
    1,230
    373
    Mar 28, 2013
    United States
    It,s with every application. I Tried YouTube and Twitch. Also black screen. So it,s not the PSN store. Even after resetting the PS3, black screen still happened on PSN store even after redownloading it because it said so.
    What to do now?
     
  5. SpiffyJUNIOR

    SpiffyJUNIOR GBAtemp Fan

    Member
    311
    132
    Apr 13, 2016
    United States
    US
    Hate to say it,but you might have to factory reset :(

    — Posts automatically merged - Please don't double post! —

    Actually,before that reset your settings by holding the power button to turn it on. Keep holding it until you hear 3 beeps and remove your finger. It should work.
     
  6. retrofan_k

    retrofan_k GBAtemp Advanced Maniac

    Member
    1,818
    1,113
    May 31, 2013
    Belarus
    Caves
    Do a format/factory reset from safe mode.
     
  7. thekarter104
    OP

    thekarter104 GBAtemp Maniac

    Member
    1,230
    373
    Mar 28, 2013
    United States
    How to enter safe mode?

    Also I can,t test a game becuse disc drive died long time ago.
     
  8. retrofan_k

    retrofan_k GBAtemp Advanced Maniac

    Member
    1,818
    1,113
    May 31, 2013
    Belarus
    Caves
    Last edited by retrofan_k, Mar 4, 2017