Someone explain to me how/what this means and how long I might have to wait before getting a response. I purchased the Orange Box, as some of you know, during the BF sale at Best Buy (half price)... Enjoyed all the games, particularly TF2 and Portal. Meanwhile, stuff has been going on, I haven't beaten portal (or the entire HL2 saga up to this point) but that's another story. Xmas/end of year rolls around and they have a big sale. I buy a couple more games, Psychonauts, Geometry Wars, etc. All through a Paypal account I've used for years. The last purchase was Bioshock for like 38 bucks as opposed to 49.99.
I have been enjoying Bioshock, and I'm I think halfway through it. Anyhow, I finally get a chance for the first time in a few days to sit down and play a bit. Steam is always up, but It says it needs to update. Fine. Update. Then it restarts, and prompts me to login. I do, and it says my account is disabled.
Fast forward to some frantic google searches, and going to Steam's website, I file a report, get a case # or whatever... Send a reply with some info like what I purchased and when...
I can't play the offline games either? WTF? I have a hard copy of Orange Box, and it's apparently no good, I have no clue what happens to Psychonauts and the point and click adventures I love so dear.
So, I did send in the report. How long do I have to sit on my hands? I guess there's not a 1800 # to call, I contacted the one Valve # I could find and hit someone's voicemail...
I have been enjoying Bioshock, and I'm I think halfway through it. Anyhow, I finally get a chance for the first time in a few days to sit down and play a bit. Steam is always up, but It says it needs to update. Fine. Update. Then it restarts, and prompts me to login. I do, and it says my account is disabled.
Fast forward to some frantic google searches, and going to Steam's website, I file a report, get a case # or whatever... Send a reply with some info like what I purchased and when...
I can't play the offline games either? WTF? I have a hard copy of Orange Box, and it's apparently no good, I have no clue what happens to Psychonauts and the point and click adventures I love so dear.
So, I did send in the report. How long do I have to sit on my hands? I guess there's not a 1800 # to call, I contacted the one Valve # I could find and hit someone's voicemail...