Can't play any Switch game online except Super Mario Bros. Wonder (need help)

[Deleted member 466238]

As the title says, I can't play any Switch game online as they give me the exact same error code: 2618-0513 "Unable to connect to the other console(s). NAT traversal process has failed". The only game that works without any issues is Super Mario Bros. Wonder, oddly enough.

I already tried changing and opening ports, changing DNS, and checked what my NAT type is (it's B, so it should work from what I was told)

I am posting this here since none of the tutorials I have read have helped me so far and I am really desperate at this point. I was told that the Peer to Peer connections aren't working with my internet, but I can play Mario Kart Wii via Wiimmfi on a modded Wii perfectly fine, which also uses P2P.. I also can play games online on my PC and PS5, too.. So i'm puzzled And ai could really use your help.

Also, I already enabled DMZ to my switch, but that didn't solve my issue.

--Games that are working 100%--

Super Mario Bros. Wonder

Sky: Children of the Light (not a Nintendo game but I will mention it too)

--Games that don't work (that I tested)--"

Super Mario 3D World + Bowser's Fury (others can't join my room)

Super Smash Bros. Ultimate (Can't find players)

Mario Kart 8 Deluxe (Can't find players)

Super Mario Maker 2 (Can't find players to play coop. I can view, play and download levels just fine though)

Animal Crossing: New Horizons (can't travel to other people islands and they can't visit mine)

Splatoon 2 (can't find players)


If anyone had this same issue and solved it, please help! It would be much appreciated.

 

[Ryab]

As the title says, I can't play any Switch game online as they give me the exact same error code: 2618-0513 "Unable to connect to the other console(s). NAT traversal process has failed". The only game that works without any issues is Super Mario Bros. Wonder, oddly enough.

I already tried changing and opening ports, changing DNS, and checked what my NAT type is (it's B, so it should work from what I was told)

I am posting this here since none of the tutorials I have read have helped me so far and I am really desperate at this point. I was told that the Peer to Peer connections aren't working with my internet, but I can play Mario Kart Wii via Wiimmfi on a modded Wii perfectly fine, which also uses P2P.. I also can play games online on my PC and PS5, too.. So i'm puzzled And ai could really use your help.

Also, I already enabled DMZ to my switch, but that didn't solve my issue.

--Games that are working 100%--

Super Mario Bros. Wonder

Sky: Children of the Light (not a Nintendo game but I will mention it too)

--Games that don't work (that I tested)--"

Super Mario 3D World + Bowser's Fury (others can't join my room)

Super Smash Bros. Ultimate (Can't find players)

Mario Kart 8 Deluxe (Can't find players)

Super Mario Maker 2 (Can't find players to play coop. I can view, play and download levels just fine though)

Animal Crossing: New Horizons (can't travel to other people islands and they can't visit mine)

Splatoon 2 (can't find players)


If anyone had this same issue and solved it, please help! It would be much appreciated.

I'd verify you dont have any of Nintendo's servers blocked on your network. Also maybe try on a hotspot just to test it out?

 

[Deleted member 466238]

I'd verify you dont have any of Nintendo's servers blocked on your network. Also maybe try on a hotspot just to test it out?

They shouldn't be, but how can I check that anyways? And yes I tried using a hotspot with my phone (which was connected to my WiFi), to no avail

 

[Ryab]

They shouldn't be, but how can I check that anyways? And yes I tried using a hotspot with my phone (which was connected to my WiFi), to no avail

Well I'm trying to diagnose whether this is truly something with your network or not. I'd suggest trying with anyone else's wifi to see if it changes. Seeing you have already reset all the wifi settings I'd try sending it in for repair if that doesnt work. Or at least contact Nintendo support.

 

[Deleted member 466238]

Well I'm trying to diagnose whether this is truly something with your network or not. I'd suggest trying with anyone else's wifi to see if it changes. Seeing you have already reset all the wifi settings I'd try sending it in for repair if that doesnt work. Or at least contact Nintendo support.

Just tried a different network and it worked, although that connection is very unstable and I can't really use it to play online, so it would be great if mine worked, but for some reason it doesn't... Mario Wonder is the only game that works, is it because this game doesn't use P2P? (But then again, I have played games with P2P before, like MKWii on a modded Wii).

 

[Ryab]

Just tried a different network and it worked, although that connection is very unstable and I can't really use it to play online, so it would be great if mine worked, but for some reason it doesn't... Mario Wonder is the only game that works, is it because this game doesn't use P2P? (But then again, I have played games with P2P before, like MKWii on a modded Wii).

I'd suggest contacting Nintendo here.

 

[ILuvGames]

As the title says, I can't play any Switch game online as they give me the exact same error code: 2618-0513 "Unable to connect to the other console(s). NAT traversal process has failed". The only game that works without any issues is Super Mario Bros. Wonder, oddly enough.

I already tried changing and opening ports, changing DNS, and checked what my NAT type is (it's B, so it should work from what I was told)

I am posting this here since none of the tutorials I have read have helped me so far and I am really desperate at this point. I was told that the Peer to Peer connections aren't working with my internet, but I can play Mario Kart Wii via Wiimmfi on a modded Wii perfectly fine, which also uses P2P.. I also can play games online on my PC and PS5, too.. So i'm puzzled And ai could really use your help.

Also, I already enabled DMZ to my switch, but that didn't solve my issue.

--Games that are working 100%--

Super Mario Bros. Wonder

Sky: Children of the Light (not a Nintendo game but I will mention it too)

--Games that don't work (that I tested)--"

Super Mario 3D World + Bowser's Fury (others can't join my room)

Super Smash Bros. Ultimate (Can't find players)

Mario Kart 8 Deluxe (Can't find players)

Super Mario Maker 2 (Can't find players to play coop. I can view, play and download levels just fine though)

Animal Crossing: New Horizons (can't travel to other people islands and they can't visit mine)

Splatoon 2 (can't find players)


If anyone had this same issue and solved it, please help! It would be much appreciated.

Could be the router or it's firmware that is letting you down. Could be that you are not close enough to the router causing the connection to drop or drop lots of packets. If you go to a site like this on a laptop, pc or your switch that is using wi-fi, what is your jitter result and were there any lost packets?
https://www.fusionconnect.com/speed-test-plus

 

[Deleted member 466238]

Could be the router or it's firmware that is letting you down. Could be that you are not close enough to the router causing the connection to drop or drop lots of packets. If you go to a site like this on a laptop, pc or your switch that is using wi-fi, what is your jitter result and were there any lost packets?
https://www.fusionconnect.com/speed-test-plus

These were the results:

 

[Ryab]

These were the results:

Download speed is definitely low but that shouldn't stop it from working. In fact it shouldn't make a difference really here. Like I said I'd contact Nintendo to see if they have any thoughts.

 

[ILuvGames]

These were the results:

Well, that's proves that the connection is stable. 6ms jitter is certainly nothing to worry about. If it was close to 30ms or above then it would be a different matter.

 

[Deleted member 466238]

Well I'm trying to diagnose whether this is truly something with your network or not. I'd suggest trying with anyone else's wifi to see if it changes. Seeing you have already reset all the wifi settings I'd try sending it in for repair if that doesnt work. Or at least contact Nintendo support.

Yeah I will try to contact them but I don't have high hopes tbh. Also i'm still curious why Super Mario Wonder is different than the other games lol.

Also do you think this might be an issue on the ISP's end?

 

[ILuvGames]

@Zurdonx, although I don't understand the exact specifics, it's possible that your ISP is forcing you to use something called Carrier-Grade NAT. It may be that your only solution is to buy a public IP address from them. If your ISP has a support forum, you might find your answer there.

You could also trying searching for those problematic games here as they provide the ports that should be open on a game by games basis.

https://portforward.com/
https://portforward.com/mario-kart-8-deluxe/

As you'll notice from the Mario Kart 8 Deluxe page, it mentions it needing UDP ports 1-65535 open and not 1024-65535 like the instructions for Port Forwarding on the official Nintendo Website.

 

[linuxares]

Van you try connecting via like your phone? So we can try to narrow down the possible causes?

Edit: I see you already tried that. Is the Switch modified in anyway?

 

[Deleted member 466238]

Van you try connecting via like your phone? So we can try to narrow down the possible causes?

Edit: I see you already tried that. Is the Switch modified in anyway?

Switch is 100% legit, not modded. I tried with someone else's wifi network and it worked, but it doesn't work with my wifi.

@ILuvGames thanks for the info, I will try that later.

 

[linuxares]

If he put it in a dmz he shouldn't need portforwarding. Also that range is all ports... It can cause other issues.

Edit: if you gonna test this. Make sure it's port triggering and not portforwarding

 

[Deleted member 466238]

If he put it in a dmz he shouldn't need portforwarding. Also that range is all ports... It can cause other issues.

Edit: if you gonna test this. Make sure it's port triggering and not portforwarding

Yeah I have DMZ already enabled on my console's ip. At this point I don't know what else to try.. If nothing else works I will just contact my ISP and Nintendo and see what they can do.

Thanks to everyone for the help though!

 

[ILuvGames]

Yeah I have DMZ already enabled on my console's ip. At this point I don't know what else to try.. If nothing else works I will just contact my ISP and Nintendo and see what they can do.

Thanks to everyone for the help though!

I edited my last post just in case it helped you more.

 

[paulttt]

Yeah I have DMZ already enabled on my console's ip. At this point I don't know what else to try.. If nothing else works I will just contact my ISP and Nintendo and see what they can do.

Thanks to everyone for the help though!

I'd suggest your ISP first. I don't think this is a "Nintendo issue" given that it works on someone else's connection. What does seem strange is the diffenece in upload and download speeds. Typically speaking on a non fibre line, the upstream is usually lower than the down.


Have you checked to see if there are any parental controls set up in the router? Also, what country are you in? I know a fair bit about ISPs in the UK, hence that question.

 

[Hayato213]

Switch is 100% legit, not modded. I tried with someone else's wifi network and it worked, but it doesn't work with my wifi.

@ILuvGames thanks for the info, I will try that later.

That download and upload speed ain't going to help you much if that is your actual network speed.

 

[Ryab]

That download and upload speed ain't going to help you much if that is your actual network speed.

I played online with slower speeds a year or two ago. It wouldn't explain it just not working at all.