Can't install games with InstallShield

Discussion in 'Computer Games and General Discussion' started by Baccabechoppin, Nov 15, 2015.

  1. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    Hey all! I'm having some issues installing some of my games, there fairly old so they use Installshield to install, however no matter what I do I am always met with an error stating:

    Unhandled Exception
    Error Number: 0x80040706
    Description: Object reference not set

    Setup will now terminate.

    I am running a genuine copy of Windows 10 if that helps.
     
  2. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    Might not have been a day but I've decided that I want to bump this as it's really annoying me and I still can't get help, I sat with Microsoft Tech Support for 30 minutes and they couldn't help me, I've tried quite a lot of fixes I've found on the web but none of them have helped whatsoever. I also cannot seem to find a way to contact the people who made InstallShield to report the issue.
     
  3. mbcrazed

    mbcrazed GBAtemp Advanced Fan

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    I only have two suggestions that I can think of.
    First, try to change the Compatibility to Windows XP SP3 or Windows 7 or something and see if that fixes it.
    If that doesn't work, run cmd as an administrator and do a scan by typing : sfc /scannow
    That's all I got. I hope your problem gets fixed!
     
  4. Originality

    Originality Chibi-neko

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    Whilst I can't find any answers for you, I can tell you that it's Flexera Software that made installshield. Contact information can be found on their site: http://www.flexerasoftware.com/producer/company/about/contact-us/

    Google turned up a press release page about InstallShield 2015 giving guaranteed Windows 10 compatibility, so older versions may require the devs to patch that in (unlikely in most cases).

    Also this forum has a rule against double posting. Bumping won't help because it won't get you any more visibility in the computing section. If someone has an answer, they will usually post within a couple days. If nobody posts, that simply means nobody has an answer and bumping won't change that.
     
  5. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    I've tried compatibility mode and that just freezes the installer, haven't tried with Windows 7 however, I've also tried using the cmd thing and it just says that it cant find any issues, however my problem still remains

    — Posts automatically merged - Please don't double post! —

    Thanks for the info! I don't know the rules for this forum as this is my first time posting this section, thankyou for giving me some general rules to follow.
     
  6. Heran Bago

    Heran Bago Where do puyo come from?

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    I know you don't want to hear this but have you tried using an XP Virtual Machine?
     
  7. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    Nope, how would I go about setting one up?
     
  8. Heran Bago

    Heran Bago Where do puyo come from?

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    There are lots of pieces of software to do this. Oracle VM VirtualBox is a good free one. VMWare is pretty good too. You're going to have to look up a tutorial. If you don't know what a Virtual Machine is, imagine an entire OS installation in a file, that runs withing a window.
     
  9. Nightwish

    Nightwish GBAtemp Fan

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    It might be the case that you're using one of the installers that doesn't work with a 64bit OS. Some of them, like X-Wing Alliance have fan made installers, others don't, you might have luck searching on a game by game basis.
     
  10. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    I could install them just fine on Windows 8 but it just doesn't seem to work on 10
     
  11. pwsincd

    pwsincd Garage Flower

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  12. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    Can't access the page to update InstallShield, I found the error on there and found a solution, however the site to update it just gives me a 503 error
     
  13. pwsincd

    pwsincd Garage Flower

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    there is on there methods of contact , message them explaining this.
     
  14. Baccabechoppin
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    Baccabechoppin GBAtemp's Finest Bacca!

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    Using a XP virtual machine allows me to install games, thanks for the suggestion @Heran Bago
    However now I want to put my game files on the host system however I can't seem to get it to work. I am using Oracle VM and I have drag & drop enabled, however when I drag the files to host they never seem to get there, it just sits there saying that it's transferring it or something along those lines, it never moves from 0%