Gaming Can't install games with InstallShield

[Baccabechoppin]

Hey all! I'm having some issues installing some of my games, there fairly old so they use Installshield to install, however no matter what I do I am always met with an error stating:

Unhandled Exception
Error Number: 0x80040706
Description: Object reference not set

Setup will now terminate.

I am running a genuine copy of Windows 10 if that helps.

 

[Baccabechoppin]

Might not have been a day but I've decided that I want to bump this as it's really annoying me and I still can't get help, I sat with Microsoft Tech Support for 30 minutes and they couldn't help me, I've tried quite a lot of fixes I've found on the web but none of them have helped whatsoever. I also cannot seem to find a way to contact the people who made InstallShield to report the issue.

 

[mbcrazed]

I only have two suggestions that I can think of.
First, try to change the Compatibility to Windows XP SP3 or Windows 7 or something and see if that fixes it.
If that doesn't work, run cmd as an administrator and do a scan by typing : sfc /scannow
That's all I got. I hope your problem gets fixed!

 

[Originality]

Whilst I can't find any answers for you, I can tell you that it's Flexera Software that made installshield. Contact information can be found on their site: http://www.flexerasoftware.com/producer/company/about/contact-us/

Google turned up a press release page about InstallShield 2015 giving guaranteed Windows 10 compatibility, so older versions may require the devs to patch that in (unlikely in most cases).

Also this forum has a rule against double posting. Bumping won't help because it won't get you any more visibility in the computing section. If someone has an answer, they will usually post within a couple days. If nobody posts, that simply means nobody has an answer and bumping won't change that.

 

[Baccabechoppin]

I only have two suggestions that I can think of.
First, try to change the Compatibility to Windows XP SP3 or Windows 7 or something and see if that fixes it.
If that doesn't work, run cmd as an administrator and do a scan by typing : sfc /scannow
That's all I got. I hope your problem gets fixed!

I've tried compatibility mode and that just freezes the installer, haven't tried with Windows 7 however, I've also tried using the cmd thing and it just says that it cant find any issues, however my problem still remains

--------------------- MERGED ---------------------------

Whilst I can't find any answers for you, I can tell you that it's Flexera Software that made installshield. Contact information can be found on their site: http://www.flexerasoftware.com/producer/company/about/contact-us/

Google turned up a press release page about InstallShield 2015 giving guaranteed Windows 10 compatibility, so older versions may require the devs to patch that in (unlikely in most cases).

Also this forum has a rule against double posting. Bumping won't help because it won't get you any more visibility in the computing section. If someone has an answer, they will usually post within a couple days. If nobody posts, that simply means nobody has an answer and bumping won't change that.

Thanks for the info! I don't know the rules for this forum as this is my first time posting this section, thankyou for giving me some general rules to follow.

 

[Heran Bago]

I know you don't want to hear this but have you tried using an XP Virtual Machine?

 

[Baccabechoppin]

I know you don't want to hear this but have you tried using an XP Virtual Machine?

Nope, how would I go about setting one up?

 

[Heran Bago]

Nope, how would I go about setting one up?

There are lots of pieces of software to do this. Oracle VM VirtualBox is a good free one. VMWare is pretty good too. You're going to have to look up a tutorial. If you don't know what a Virtual Machine is, imagine an entire OS installation in a file, that runs withing a window.

 

[Nightwish]

It might be the case that you're using one of the installers that doesn't work with a 64bit OS. Some of them, like X-Wing Alliance have fan made installers, others don't, you might have luck searching on a game by game basis.

 

[Baccabechoppin]

It might be the case that you're using one of the installers that doesn't work with a 64bit OS. Some of them, like X-Wing Alliance have fan made installers, others don't, you might have luck searching on a game by game basis.

I could install them just fine on Windows 8 but it just doesn't seem to work on 10

 

[pwsincd]

http://consumer.installshield.com/common.asp

 

[Baccabechoppin]

http://consumer.installshield.com/common.asp

Can't access the page to update InstallShield, I found the error on there and found a solution, however the site to update it just gives me a 503 error

 

[pwsincd]

there is on there methods of contact , message them explaining this.

 

[Baccabechoppin]

Using a XP virtual machine allows me to install games, thanks for the suggestion @Heran Bago
However now I want to put my game files on the host system however I can't seem to get it to work. I am using Oracle VM and I have drag & drop enabled, however when I drag the files to host they never seem to get there, it just sits there saying that it's transferring it or something along those lines, it never moves from 0%