To those that live in the United States and are familiar with consumer law, I am curious about what a consumer can do in this situation. "Customer buys a console-based video game, and after X amount of days discovers that the game is not able to be completed due to a major glitch in the game. The customer looks to forums, and discovers that the majority of players are also reporting major glitches. The company appears to not be planning a patch either." What can the customer do? I understand that United States laws can greatly vary between states, but let's go with what could be done in the majority of states.