I ordered SX OS from Axiogame and two days later it's still processing. Is this normal?

Shadow LAG

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My card is stuck processing for over two days. I've emailed the hell out of [email protected] & [email protected], including a final request to have them cancel my order, and still have not received a response.

I then tried to go with 3ds-flashcard since they atleast have a responsive rep there (according to other members); however, they do not use https (SSL) to secure credit card data. Because of this, I've opted for paypal, and they give you a huge long instruction page to use Paypal all shady like; however, when you go to paypal to send the money, it says they only accept payment through their website, and their website says they only accept paypal payments through paypal.

This is a shit show. I didn't mind buying a key for Xecuter's hard work, but the fact they didn't work out a better distribution system other than using a group of chimpanzees that email, and process codes by hand like the internet darkages, I really hope their CFW gets devoured by a free solution or cracked.

This is no way to treat your customers, especially ones that are trying to support your efforts.
 
Last edited by Shadow LAG,

Mintree

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Anyone know where I can buy just the license and they can send it pretty much immediately. I would hate to pay and have to wait days for just an email. I have tried sxflashcard and I chose paypal and I think they are suppose to send me an invoice but its been 2 hours and didn't get anything...
 

Shadow LAG

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Anyone know where I can buy just the license and they can send it pretty much immediately. I would hate to pay and have to wait days for just an email. I have tried sxflashcard and I chose paypal and I think they are suppose to send me an invoice but its been 2 hours and didn't get anything...

Dude two hours is nothing. Just wait. If it goes on beyond 24 hours then start to raise hell. Nobody is sending codes immediately for the reason I stated above.
 
Last edited by Shadow LAG,

Mintree

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Dude two hours is nothing. Just wait. If it goes on beyond 24 hours then start to raise hell.
Well sure, but like they haven't even send me something to pay for it which I would assume is suppose to be automatic. I also wanted some other people's recommendation to where to buy it since there are so many stories of bad experiences.
 

Shadow LAG

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Well sure, but like they haven't even send me something to pay for it which I would assume is suppose to be automatic. I also wanted some other people's recommendation to where to buy it since there are so many stories of bad experiences.

I've tried three places. They are overwhelmed because xecuter decided to give codes out to email by hand. Xecuter can spend months making custom firmware but apparently they can't help their distributors / vendors with an automation.
 
Last edited by Shadow LAG,

grytek

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Be sure to check your spam folder. I ordered the sx os on the 19th, and they sent me the code on the 20th. I just noticed it today because it was in my spam.

This. Guys please check your spam, as I got mine after 8+ hours and I thought did not receive so kept sending mails where I get no response.
 

Okisub

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I purchased an SX OS key from axiogame this morning. Paid by Visa. Received a processing email in about 3hrs and the key about 5hrs after ordering.

Happy customer.
 

Shadow LAG

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I purchased an SX OS key from axiogame this morning. Paid by Visa. Received a processing email in about 3hrs and the key about 5hrs after ordering.

Happy customer.

Funny I just got confirmation from them accepting my order cancellation after they could not fulfill the order for over 48 hours.
 

lovemangax

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i ordered 3 days ago and still not received the key
I spam over 20 mail all to axiogame and chinadistrib and and still have not received a response.
 

dashnash

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Mines been processing for 3 hours, I hope I get it within 24 hours, I may sound impatient but I'm just excited lol.
Hi i ordered mine from axiom on the 20th still nothing until early hours of this morning bank error processing payment even though there's money in the account. told them to cancel it. ordered through online trends and got it in 2 hours hours of ordering.

--------------------- MERGED ---------------------------

Hi i ordered mine from axiom on the 20th still nothing until early hours of this morning bank error processing payment even though there's money in the account. told them to cancel it. ordered through online trends and got it in 2 hours hours of ordering.
messages come though your spam inbox from axiom as well so thats dodgy in itself
 

Shadow LAG

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I got with 3ds-flashcard and they responded within less than 6 hours and provided a code. I'm very satisfied with how responsive and kind they are.

Just make sure to request a paypal address from them (don't use credit card), and if you sign up, use a non-common password for yourself as their site is not SSL secured, and passwords are emailed back to you in plaintext when you first setup your account. Use paypal
 
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Soluble

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Hi i ordered mine from axiom on the 20th still nothing until early hours of this morning bank error processing payment even though there's money in the account. told them to cancel it. ordered through online trends and got it in 2 hours hours of ordering.

--------------------- MERGED ---------------------------


messages come though your spam inbox from axiom as well so thats dodgy in itself
Not dodgy at all... I receive work emails to my work email and they end up in SPAM. I've ordered other things from them in the past and have had 0 issue. the sheer volume of what's happening is the issue.
 
Last edited by Soluble,

Euphoria1230

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A little update on mine.

At the time of this post, I placed my order about 21 hours ago. I received the payment confirmation email just about an hour ago, so hopefully my code will be sent soon.
 

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