Hi.
My console freeze ever time few seconds after i turn on, leave me to a screen with some tilt image totally frozem, both on tv and gamepad screen. Sometimes i even not have time to enter the menu before it freezes.
Here a image what look like, this time freezes rigth at the wii u logo, but sometimes i'm managed to enter the menu and do some things before it happens:
http://imgur.com/a/EEsDH
The thing is when i turn on wii mode (holding B on wiimote) the problem don't happen, i can play during hours without freeze.
Every time it frooze on Wii U mode i have to take all the cables and cords and wait a few minutes to turn on again, otherwise the console blue ligth start to blinking and the console wont turn.
I live in Brazil and dont have warranty or any Nintendo customer service nearby, but i think its not hardware issues, otherwise the wii mode dont work as well.
If someone know anything that could help i would really apreciate, perhaps a factory reset mode without have to acess the menu... (even if i managed to get to the format menu before it freezes, i'm afraid to do, cause if freeze during the process i will end up with a bricked console)
(Sory for my bad english, I'm braziliam)
My console freeze ever time few seconds after i turn on, leave me to a screen with some tilt image totally frozem, both on tv and gamepad screen. Sometimes i even not have time to enter the menu before it freezes.
Here a image what look like, this time freezes rigth at the wii u logo, but sometimes i'm managed to enter the menu and do some things before it happens:
http://imgur.com/a/EEsDH
The thing is when i turn on wii mode (holding B on wiimote) the problem don't happen, i can play during hours without freeze.
Every time it frooze on Wii U mode i have to take all the cables and cords and wait a few minutes to turn on again, otherwise the console blue ligth start to blinking and the console wont turn.
I live in Brazil and dont have warranty or any Nintendo customer service nearby, but i think its not hardware issues, otherwise the wii mode dont work as well.
If someone know anything that could help i would really apreciate, perhaps a factory reset mode without have to acess the menu... (even if i managed to get to the format menu before it freezes, i'm afraid to do, cause if freeze during the process i will end up with a bricked console)
(Sory for my bad english, I'm braziliam)