So I had an issue with missing skins from my account I didn't report it right away and and forgot about it for a while.
So I reported the issue recently and got this reply.
Hello CartmanUK,
I'm afraid I cannot help you further, since those skins don't show up in our records. I'm sorry for the inconveniences.
Thank you.
HiRezAne
Hi-Rez Studios Customer Support
I'm afraid I cannot help you further, since those skins don't show up in our records. I'm sorry for the inconveniences.
Thank you.
HiRezAne
Hi-Rez Studios Customer Support
I'm not happy as its there mistake and they have no record of it great.