Weird question on Walmart return policy?

Discussion in 'General Off-Topic Chat' started by imranh101, Jan 22, 2013.

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Jan 22, 2013
  1. imranh101
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    Newcomer imranh101 Member

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    I figured if there was anywhere I could ask without being berated by people saying that it's not right and getting banned, it was here.
    So I bought a PS Vita on release day from target.
    Two days ago I had it in my pocket and the screen broke. Never dropped.
    Now, still within one year warranty, I call Sony and ask and they say that accidental damage is not covered. Even though I explained that it never got dropped, it just broke in my pocket.
    So they want $130 to fix it.
    Now, of course, I can always pull the walmart switcheroo.
    So, here's the scenario.
    Go in, buy a PS Vita using my credit card.
    Come back out the store, head over to my car, take the serial sticker off my old PS Vita, and the new one, then reapply the new serial sticker to the old using a tiny drop of super glue. The people at walmart won't know the difference.
    Now if I go back to the store (say hang out in the car for 30 minutes?) and try to return... say "it wouldn't turn on"... if I had the receipt, would they definitely give me the money back on to my credit card?
    I know they'd take it back but would they give me my money back on to my card?
    Or would they insist I either A. take a replacement Vita (since mine "wouldn't turn on") or would they B. say the only thing I could have was a gift card?
    I need the money back on my credit card, I never ever shop at walmart so a $250 giftcard is useless. I need that money back in my checking account.

    Thanks in advance and please don't judge me for it... I sold an xBox to get the vita and don't just have another $130 laying around to repair it... And I literally DAY THAT IT BROKE had bought PS Plus with a christmas giftcard so I could get all the free games... Shittiest day ever...
     


  2. Rydian

    Member Rydian Resident Furvertâ„¢

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    It may be your back luck, but you'd be fucking somebody else over because of it.

    Also they give cash even if you bought with a card.
     
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  3. trumpet-205

    Member trumpet-205 Embrace the darkness within

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    What credit card did you use? Most credit card covers accidental damage if you tell them you dropped it and it would not work.
     
  4. imranh101
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    Newcomer imranh101 Member

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    No, I'll tell them it's broken, wouldn't turn on... They'll send it back to Sony, they'll refurbish it, and resell it.
    If anything Walmart will be out money, but I could care less for them.
    sony will be doing what they should have done in the first place... fixing it.

    And I guess cash is fine, i can drop that back in my account. so long as you're sure that's what will happen.
     
  5. imranh101
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    Newcomer imranh101 Member

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    I believe the original PS Vita was payed for on my mothers credit card, as she works at Target and gets 10% off employee discount, then another 5% for using the official target red card. which is basically a debit card out of her checking account, so i believe it would not cover any damage
     
  6. trumpet-205

    Member trumpet-205 Embrace the darkness within

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    Yeah, Redcard does not cover it. Most Visa/MC/Discover/AMEX will.
     
  7. imranh101
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    Newcomer imranh101 Member

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    So I just drained the battery on my broken vita (so I can tell them "it wouldn't turn on".. They won't plug it in to test it, they'll say "okay".
    So as far as I can tell, peeling the sticker off shouldn't be terribly difficult since there are reports of them falling off with use anyway. A tiny dabble of super glue should, however secure it on. The only question is if they will for sure give me cash for it AFAIK this is pretty foolproof... And in fact, if I paid with cash, which I can do, they should for certain be able to give me cash, right?
     
  8. imranh101
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    Newcomer imranh101 Member

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    Just want to ask one more time before I head out, you are 100% sure that if I pay with credit they will give cash?
    And if I pay with cash they WILL give cash back rather than say "You can only have another one" or "Here is a $275 walmart gift card"??
     
  9. Alexrose

    Member Alexrose Untitled

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    You could get done for fraud.
     
  10. pwsincd

    Member pwsincd Garage Flower

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    Do you have to say its broken , cant you just claim it as an unwanted gift and ask for a refund ? Consumer right to return ?
     
  11. Rydian

    Member Rydian Resident Furvertâ„¢

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    I've only done one return (a PSP), I paid with a card and they gave me cash and they didn't give me an alternative, but I also didn't ask.
     
  12. imranh101
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    Newcomer imranh101 Member

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    With how often people do this, I highly doubt it. People do this with RROD xBoxes all the time.
    And if I pay with cash they probably won't be asking for my drivers license or anything for a return.
    Worst thing that can realistically happen is they have a picture of me and it says "This guy is known scammer" and they don't let me shop at that Walmart anymore. Which, honestly, I could care less about.
     
  13. imranh101
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    Newcomer imranh101 Member

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    Then they will put it back on the shelf, someone will buy a broken Vita, they will get pissed, then that's when walmart's bell goes off that it is fraud. but if I say it's broken it gets sent back to Sony for repair and that's (just about) the end of that.
     
  14. Tuddles

    Member Tuddles GBAtemp Regular

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    walmart needs a receipt for money back ,,,,no receipt you get replacement of item only
     
  15. imranh101
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    Newcomer imranh101 Member

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    Well if I bought it 1 hr ago I'lll definitely keep the receipt and give it back with. Just want to make sure they will in fact give me money back even if I say it's broken.
     
  16. pwsincd

    Member pwsincd Garage Flower

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    I dont really agree with what your doing. I understand , but dont agree. sorry.
     
  17. imranh101
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    Newcomer imranh101 Member

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    No worries, I understand (especially since I work retail) but then I simply ask you kindly leave the thread :)
     
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  18. DownLoadableGod

    Newcomer DownLoadableGod Member

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    Did it work? One time my uncle bought those really expensive steaks that say USDA money back guarantee. He took back the receipt and they have him cash back. He didn't even open them. I don't think Walmart cares. He paid with a card so I think your fine. It was like a hundred bucks worth of steak.

    Edit: Weird we started at the same day and are both lurkers.
     
  19. DaddyOof4

    Newcomer DaddyOof4 Newbie

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    if you pay with a credit card, they will just refund the money to the card. They will not give you cash. They will also have all your info from your credit card when they figure out you ripped them off.
     
  20. ComeTurismO

    Member ComeTurismO CTO

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    It's a bad, bad idea.

    You need to return it with full packaging, just to let you know.
     
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