Heh I was ready to cut their balls off myself too, probably have to edit some posts around cyberspace in fact...all I had to do was call the number on the first page of this thread (business, not home) at like 5 in the morning Canada time on a frustrated whim and the owner picked right up and told me why there is a delay. He didn't make any false promises, told me it would take some time and the best some recent customers might be able to hope for is a refund due to technical issues. Sounds fairly legit. I've done business in the past and they've always answered emails. Even during the modchip raids I emailed to ask why their balls weren't big enough to keep their inventory and they wrote right back and told me to just stay put. A lot of modchip companies are shady out there...this isn't the first past-midnight call I've had with a reseller, but it's the first I've initiated and the first pleasant one. Just like every email communication has been pleasant. Sometimes there's been a delay in shipping but it's always here 2 to 3 days after being sent. I still don't know what to do about getting my modchip in a timely manner or if I will, but it's clear that foundmy.com isn't a scammer site now and from my past experience it's never been. Anyone who's ordered in the last week should take heed of this, I probably should have made a new post. But I was reading this, saw the number, and am enlightened. Their site has experienced a complete crash and has been down a week, with the potential of a partial or full loss of orders. There is however no potential for a loss of financial records and no chance that refunds will be deliberately withheld. I've seen people whigging out in the last few weeks. I'm not sure why people have had such problems in the past. I'm just glad to learn I've not been cheated, thanks for posting that phone number. For a company with no customer service this guy sure does wait right by his business phone waiting to explain your situation to you in full.