1. Ryvius

    OP Ryvius Member
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    Exactly, they said the second batch will arrive in a few days, that's why I ordered from them and now it's been over a week and still no update.
     
  2. Presto

    Presto GBAtemp Regular
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    i wouldn't be so pissed if they were upfront and honest
     
  3. rustyself

    rustyself Newbie
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    they are worthless- i have tried contacting them MANY MANY times- i ordered mine on the 20th of february. they WILL NOT respond to emails. this is about the worst service ive ever dealt with, even on line.

    im very unhappy, and have requested a refund. there are too many good companies to give money to a shady outfit like foundmy.com
     
  4. chronjohnson

    chronjohnson Advanced Member
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    Heh I was ready to cut their balls off myself too, probably have to edit some posts around cyberspace in fact...all I had to do was call the number on the first page of this thread (business, not home) at like 5 in the morning Canada time on a frustrated whim and the owner picked right up and told me why there is a delay. He didn't make any false promises, told me it would take some time and the best some recent customers might be able to hope for is a refund due to technical issues. Sounds fairly legit. I've done business in the past and they've always answered emails. Even during the modchip raids I emailed to ask why their balls weren't big enough to keep their inventory and they wrote right back and told me to just stay put. A lot of modchip companies are shady out there...this isn't the first past-midnight call I've had with a reseller, but it's the first I've initiated and the first pleasant one. Just like every email communication has been pleasant. Sometimes there's been a delay in shipping but it's always here 2 to 3 days after being sent. I still don't know what to do about getting my modchip in a timely manner or if I will, but it's clear that foundmy.com isn't a scammer site now and from my past experience it's never been. Anyone who's ordered in the last week should take heed of this, I probably should have made a new post. But I was reading this, saw the number, and am enlightened. Their site has experienced a complete crash and has been down a week, with the potential of a partial or full loss of orders. There is however no potential for a loss of financial records and no chance that refunds will be deliberately withheld. I've seen people whigging out in the last few weeks. I'm not sure why people have had such problems in the past. I'm just glad to learn I've not been cheated, thanks for posting that phone number. For a company with no customer service this guy sure does wait right by his business phone waiting to explain your situation to you in full.
     
  5. klingon888

    klingon888 Newbie
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    my experience with foundmy - they do not respond to emails and they dont seem to honor their warranties. my wiikey went dead after 3 weeks and despite numerous emails to them, no response so far. maybe its just me but thats the last time they're ever going to see me as a customer.
     
  6. chronjohnson

    chronjohnson Advanced Member
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    Why is everyone's attitude so "oh well, they stole my money, last time I'll ever order from THEM". I'm starting to feel like I've been bullshitted hardcore. He doesn't seem to intend to refund my money nor answer emails despite claiming his servers are back and functional. Does anyone know how to ensure that Visa's Fraud Division prosecutes to the full extent of American / Canadian law?

    Edit: oh, apparently posting that causes the website to come fully back to life. Let's see what happens.

    Edit again: no record in my customer records of ever having ordered anything. 54 dollars taken from my Visa card.
     
  7. klingon888

    klingon888 Newbie
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    so i see i'm not alone in having problems with foundmy. so be cautioned any prospective buyer. i'm also looking at how to dispute with Visa. if you have any luck, feel free to share.
     
  8. trench02

    trench02 Newbie
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    I ordered a passkey from them last month and recieved it in 10 days. They are not the quickest vendor but at least I got my stuff.
     
  9. chronjohnson

    chronjohnson Advanced Member
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    I've ordered three times before this successfully with no problems. This doesn't mean that he hasn't shut down his website and not honored any orders for over two weeks. What if instead of getting your order in ten days, you paid and then waited ten days. During these ten days the website has been taken down, of course, and no emails go answered. Not saying it's his fault, not saying I'll order from him again, not saying it doesn't happen, not saying he's not cooperating with the Federal government to entrap modchip users. Y'know.

    Keeps nagging at me though, I know Terry's not crazy and I know he's no fool and does quality business. Maybe he's trying to hold off on refunding money as long as possible until he can recover the necessary data. I still don't see why he can't make a receipt for himself with the info I keep sending him and send out my order.
     
  10. chronjohnson

    chronjohnson Advanced Member
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    I have located all tools and information necessary to retrieve my money from his clutches. The bank that issued my card has detailed web forms. Yours will too. One must attempt to resolve their conflict in good faith first. I know you can hear me Terry, I know you can read my emails, I know you're letting your phone ring and go unanswered. I am starting to lose faith in your willingness to return my money. And I and everyone on all relevant videogame console forums knows you're in the wrong and are hastening to delay the righting of these situations.
     
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