Problem with WhatsApp on encrypted system

Mazamin

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Ayy guys, I have a problem with WhatsApp. After I have encrypted my system, cyanogenmod 13, WhatsApp can't download photos, videos and audios. Is there a workaround? Can I edit WhatsApp to save the medias on an external SD card? If you need further information just ask.
 

loco365

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If Whatsapp isn't making backups or working properly when your device is encrypted, it might be a bug in the app itself. Perhaps you should report it.
 
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@DrCrygor07
Try going to settings, apps, click on WhatsApp and then clear data / cache (won't destroy anything) Try to see if it works. Many apps have issues with CM12/13, but let's see if this works. I'm having issues recording videos on Snapchat, but there's no fix for it yet. :/
 

Mazamin

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@DrCrygor07
Try going to settings, apps, click on WhatsApp and then clear data / cache (won't destroy anything) Try to see if it works. Many apps have issues with CM12/13, but let's see if this works. I'm having issues recording videos on Snapchat, but there's no fix for it yet. :/
I will try, thanks!
 

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