Poll about error 00000019 and RealNand's FW version

Discussion in '3DS - Flashcards & Custom Firmwares' started by tyons, Mar 31, 2014.

?

If you are getting error 00000019, what firmware version do you have in RealNand?

  1. Version 4.1

    7 vote(s)
    30.4%
  2. Another version

    16 vote(s)
    69.6%
  1. tyons
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    tyons GBAtemp Advanced Fan

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    so, I want to see if error 00000019 is caused by having the 4.1 version of realnand. if you are getting it, please vote.

    also, we need a person that would update his/her realnand to 4.5 (or any other version above 4.1) to see if error 00000019 stops popping out. it would confirm that 4.1 is indeed the cause of it.

    update: realnand's firmware version is not related with error 00000019.

    update 2: maxconsole's thread: http://www.maxconsole.com/maxcon_forums/threads/282067-Error-while-updating
     


  2. TuckerTheWheelman

    TuckerTheWheelman Member

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    i have 4.5 and still get the error
     
  3. tyons
    OP

    tyons GBAtemp Advanced Fan

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    ok so it wasn't 4.1's fault. mods can close the topic (or we might keep it to discuss about it, but there's not much to say and we just need an update from gateway).
     
  4. masich

    masich Newbie

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    I have 4.4 and found error 00000019
     
  5. AdamToTheApple

    AdamToTheApple Member

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    What ticks me off the most is we still don't know what's causing this error. :(
     
  6. mznova

    mznova GBAtemp Regular

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    Are your wifi switches on?
    When and where did you guys buy your gateways?
    Have you tried updating with and without a microsd card in the gateway?

    Maybe you guys can find some pattern in response to these questions.
     
  7. Shadowlord666

    Shadowlord666 Newbie

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    Since Gateway still didn't reply to my E-Mail, I'll sum up my situation here.

    I'm getting error 00000019

    • My Nintendo 3DS XL has Firmware Ver. 4.3.0-10E. It's a white one (Mario Kart Bundle, bought at amazon.co.uk), I never did a firmware update
    • I tried two different SD cards, one with emunand (2 GB, Class ?) and one without (8 GB, Class 6). Both cards have no errors and are working fine with Version 2.0b1 of the launcher.dat
    • I've bought my Gateway card in a Swiss shop called modfreak.ch. It's not an official reseller and it seems they don't sell it anymore.
    • According to this picture http://scmods.com/gateway/real_vs_fake_1.jpg my Gateway card is not a clone/fake card.
    • I've ran the Diagnostic Test of the Gateway multiple times by now: No errors. Everything is fine.
    • Wifi of my 3DS is switched off, Parental Controls are set off (no PIN needed)
    • I've tried both updating with and without a microSD in the Gateway
    • MD5 Hash of the launcher.dat is 5dcfcbaa4f930ed62d2a1358f8b9d83a - which is obviously correct
     
  8. ground

    ground GBAtemp Advanced Fan

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    does it help if you do a complete system format?
     
  9. Shadowlord666

    Shadowlord666 Newbie

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    Official reply from Gateway:

    We are looking into this and will provide you with a solution asap.

    mailto:sales@gateway-3ds.com
     
    tyons likes this.
  10. MelonGx

    MelonGx GBAtemp Advanced Maniac

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    Some Chinese users said that it might be the first press GW's problem.
    No evidences to support this point yet.
     
  11. echdareez

    echdareez Member

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    Does anyone have another error? I have a 00000012 (the updating bar flashes and goes from 0 to 15% a couple of times)
    /d
     
  12. tyons
    OP

    tyons GBAtemp Advanced Fan

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    email to gateway your error.

    • I have 4.1, never updated
    • I tried 2 microsd cards, one doesn't always pass the diagnostic test (but worked flawlessly with 20.b1/b2) and the other is perfect
    • I bought the gateway from eachmall on december the 11th (I think)
    • the card is not fake
    • the diagnostic test only fails sometimes with that mircosd card, but not always and the other 3 steps of the test are always successful
    • I didn't try to switch on the wifi, and I have parental control on
    • I tried without the microsd inserted and nothing changes
    • the md5 hash of the launcher is correct.
    I can add that I tried blowing into the slot and onto the card and microsd card many times >_>
    also I reinstalled the exploit with the blue card (using the files that came with 2.1 just in case) and nothing changed.

    I feel confident in stating that the microsd card has nothing to do with error 00000019, so don't bother reformatting it 1000000 times.

    edit: just in case it's relevant: my gateway card has the spring thingy for the microsd card, so I guess it's not a "first press" card.
     
  13. tyons
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    tyons GBAtemp Advanced Fan

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  14. Shadowlord666

    Shadowlord666 Newbie

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    I had a conversation with the Gateway team via E-Mail today. To make things short: They cannot reproduce this error with their cards, so it cannot be fixed easily.

    They offered me to replace my card, but I also have to send my old one to them. I'm not sure whether I should do this. The card would probably be subjected to a customs check. As you know, flashcards aren't exactly legal, so the customs officers might confiscate it - or something even worse could happen (yes, I'm a bit paranoid).

    I think I'll contact the shop where I bought the card first and see what happens...
     
  15. kyogre123

    kyogre123 Mexican Pride

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    You would become a hero if you manage to send your cart.
     
  16. Cruise252

    Cruise252 Newbie

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    Hi, im the guy from over at Maxconsole.com who tried the realnand update & format.
    Wanted to register here to (ty to zelda for providing a link) so i can keep an eye on this thread aswell.
    Hoping for a sollution soon ;)

    Pictures
     
  17. tyons
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    tyons GBAtemp Advanced Fan

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    is it difficult/risky to open the gateway card? I would like to send them images of it, maybe they can understand something from them.
     
  18. Armadillo

    Armadillo GBAtemp Psycho!

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    Have one of the first batches of cards, mine updated fine.
     
    gamefan5 and tyons like this.
  19. Reecey

    Reecey Mario 64 (favorite game of all time)

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    Sorry your comment stinks a bit. Gateway have offered you to replace your card for a brand new one for free if you return yours, surely that is a deal for you! Your excuses sound very poor to me about legal terms and what not, don't you think that Gateway themselves already know the legal side of what they do! Sorry but you sound like you want to back track for proper reasons unknown! hmm I wonder why I detect that you probably already know the answer to your questions!!!
     
  20. tyons
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    tyons GBAtemp Advanced Fan

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    ehm, don't we need to pass through our reseller if we want to send it to them*? or will they tell us the address directly? I don't remember how it worked for the guys who sent them the bricked 3dses.

    *no they haven't offered me to replace it (yet?).