Nintendo 2DS Hardware Problem?!

Discussion in '3DS - Console, Accessories and Hardware' started by mbcrazed, Mar 21, 2015.

  1. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    Hello Everyone! So, I purchased a Nintendo 2DS about 3 months ago and it's been a blast! I've probably put on 300 hours into Pokemon Alpha Sapphire. See, the problem is that my screen cracked yesterday, for no reason at all. I was playing it 30 minutes before it happened, and when I pulled it out of it's case and got out of sleep mode, the whole screen was shattered. When off, you don't even see any damage. Of course I call Nintendo, they get my Devices 11 digit number on the back, and they say, "Your warranty is fine, except we don't cover physical damage like that. You can send it in for $75 plus tax and it will get refurbished." See, I think that's messed up. I've never dropped it, and I'm always careful with it. When a screen cracks for no reason at all, and I have to pay almost as much as the system cost to get it fixed, then that's a problem. What should I do? Should I just buy the N3DS and tough it out, or file a hardware complaint?
    Thanks Tempers!~

    NOTE: I've placed a GIF of me turning it on below. (Yes, I know it's horrible quality. Best I could get for 2mb's XD)


    Edit: Here's a link showing the whole thing:
     

    Attached Files:



  2. andzalot55

    andzalot55 I'm very delicious. mmmm.

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    You could just buy another 2DS. I think it'll come in 8.1.0 or in 9.0.
     
  3. CitizenSnips

    CitizenSnips a seldom-used crab named Lucky

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    wow that is really weird, i have had a 2ds since a month after it released and its still fine. could the case may have been a little too tight?
     
  4. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    That's true! :) If I'm going to buy another console though, it's going to be the NEW 3DS, I'm willing to spend a little extra money for it! :) The reviews have been pretty great so far. It just irks me that I have a warranty that can't be used, even if I had nothing to do with the issue that has occurred.
     
  5. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    Nope! :) It nuzzles in fine! I has a little space in it to put 3DS cartridges too! :)
     
  6. CitizenSnips

    CitizenSnips a seldom-used crab named Lucky

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    do you maybe have a little sibling or anybody that may have dropped it while you weren't looking?
     
  7. Harsky

    Harsky Madmin

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    Unfortunately even the 2DS replacement screens are expensive. If you have good skills and you really want to keep your old 2DS, then just buy another second hand cheap 2DS and swap the screens.
     
  8. zoogie

    zoogie simple pimp tool

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    More like 7.1 that I just bought 2 days ago at gamestop. : )

    But yeah, no way nintendo is going to fix that when it looks totally like your fault. (pressure damage)
    Try to take it back to the store. If that doesn't work just get another 2ds refurb/new for 100-130.
     
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  9. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    Nope! :) It was with me the entire time. Heck, I don't even let my friends touch it because I'm afraid they'll drop it! XD
     
  10. CitizenSnips

    CitizenSnips a seldom-used crab named Lucky

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    wow thats really messed up, i wonder why it would do that? maybe its a hardware problem with that alpha sapphire 2ds
     
  11. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    My brother said something to me about the pressure. It bothered him how it cracked right at that spot as if I put alot of pressure on it before. The only game I can think that I would tap the screen multiple times right there is Kid Icarus Uprising, which I did play the day before it happened. I guess I'll just buy a new console! I just don't want other people to have this problem in the future!
     
  12. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    That's what I'm thinking. My little nephew who's 7 has dents in his system and it's perfectly fine. My plastic covering the screens is in perfect condition and my just shattered! XD
     
  13. CitizenSnips

    CitizenSnips a seldom-used crab named Lucky

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    I would be so mad if that happened to me.
     
  14. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    Actually, my friend has an Omega Ruby version and his broke just like mine.. My nephew has the original one that came out, so I'm starting to think it's a hardware issue. Which is a problem for me because I bought it off of Amazon..
     
  15. Kyohack

    Kyohack Advanced Member

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    Those could possibly be stress fractures from pressure. They seem to be originating from a point.

    My pants are large enough to fit my 2DS in them, although it's a bit snug. Perhaps you sat on yours by mistake? My father has gone through two phones and a palm PC due to accidentally sitting on them, so I know it's possible to crack screens this way.
     
  16. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    There's one problem with that though. I was standing up! :o I never put my hands in my pockets either, so that can't be the case. Could it be from pressure over time?
     
  17. andzalot55

    andzalot55 I'm very delicious. mmmm.

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    Well if you do get a N3DS, you will need either ocarina of time or Cubic Ninja.
     
  18. mbcrazed
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    mbcrazed GBAtemp Advanced Fan

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    Forrrr? I'm guessing they're for the exploit I've heard about?
     
  19. andzalot55

    andzalot55 I'm very delicious. mmmm.

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    To access Gateway mode. I'm pretty sure that the internet exploit wont work with the N3DS but at least with Cubic Ninja or Ocarina of Time, you'll be able to access GW mode offline.
     
  20. Lucifer666

    Lucifer666 all the world needs is me

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    there was literally never a mention that the OP uses gateway or any form of hacking/piracy though?
     
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